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T
taylor16B8
Participant
September 28, 2020
Question

catalina upgrade void my photoshop

  • September 28, 2020
  • 3 replies
  • 172 views

I can no longer open my photoshop due to my catalina upgrade. Now what? I called customer support and no one can seem to help me? Am I able to upgrade my adobe to a program that IS compatible with my mac? Somthing about 32 and 64 bit.  I am not tech savy at all when it comes to computers.

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3 replies

davescm
Community Expert
davescmCommunity Expert
Community Expert
September 28, 2020

Only CC Versions 21.x,x or 20.0.7 upwards are compatible with Catalina. No CS versions are compatible.

 

If you have a CC subscription, install the latest version, if you do not then it's time to take one out.

 

Dave

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    September 28, 2020

    The Photography plan  includes the latest version of Photoshop and upgrades as they become available, plus Lightroom and storage and it will be compatible with Catalina for around $10 a month.

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    September 28, 2020

    This is the Apple business model. Every MacOS update changes the rules. When the upgrade train leaves the station, you better be on it, and be prepared to upgrade the rest of your system along with it.

     

    The alternative is to deep-freeze your whole system and not upgrade anything.

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