Skip to main content
A
AbbyRobida
Participant
October 16, 2018
Answered

CC 2019 - Tranform bounding box missing

  • October 16, 2018
  • 25 replies
  • 71043 views

Good Morning!

I updated to CC 2019 yesterday and now when I use the transform tool, the squares on my image are gone.  I have "Show Transform Controls" checked and I still can't see them.  The only time I see the squares is when I use Warp.

I'm going crazy trying to get this figured out this morning.  Any help is greatly appreciated!!

Thanks!

    This topic has been closed for replies.
    Correct answer AbbyRobida

    I just went to Photoshop > Preferences > General > Reset Preferences on Quit

    Then restarted Photoshop and everything works again!!

    Hope this works for you!!

    25 replies

    cathyjpope
    cathyjpope
    Participant
    October 7, 2019

    I just went to Photoshop > Preferences > General > Reset Preferences on Quit as recommended here, but now my hotkeys do not work. Any suggestions?

    D
    Duncster
    Participant
    October 7, 2019

    yes... DON'T reset you preferences... that it only a temp fix... there is no long term fix YET... 😞 ... and you WILL lose and preference changes you have made... BIG PITA!

    D
    Duncster
    Participant
    September 13, 2019

    Unfortunately all the things people say are only a temp fix and often require a restart of the software....

    You will also notice you cannot set your zero grid point from the rulers as well.  and as for me it only happens in CMYK mode 😞

    Adobe just needs to fix the bug.

    THE EASIEST FIX I use is this ... if you open a small RGB document and make a text box (it should autofill with Lorem Ipsum)

    then go back to your CMYK document... everything should work now...

     

    but still ... UGH!  😐

    G
    giselle88
    Participant
    August 14, 2019

    Thank you!! Reseting the preferences worked for me

    RC-Powerbus-v2
    RC-Powerbus-v2
    Participant
    July 7, 2019

    Had the same issue... easy fix... but 't was very annoying indeed ;-)
    Thanks for sharing solution! Top!

      Z
      Zuzanna
      Participant
      July 2, 2019

      I had this same problem! I have use over one our to fix this problem.

      My colleague just told me that try to work with RGB mode. It worked.

      I have also put cross  to preferences -> general -> Use Legacy Free Transform.

      Why Adobe is doing these kind of changes?

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      July 2, 2019

      Why Adobe is doing these kind of changes?

      What changes are you talking about?

      Z
      Zuzanna
      Participant
      July 2, 2019

      Hi, I mean when the software is updated to the latest version.

      E
      elliott49170441
      Participant
      June 21, 2019

      AH ALL, EVEN EASIER..

      after going mad for awhile and trying all these, rang Adobe...

      you know that little box near the top left in the top panel???

      The one that says "Show Transform Controls"?

      Well, you just need to tick the box.

      LOL

      Now I can sleep. xxxx

      Lizzi

      D
      davetwo
      Inspiring
      August 9, 2019

      "AH ALL, EVEN EASIER..

      after going mad for awhile and trying all these, rang Adobe...

      you know that little box near the top left in the top panel???

      The one that says "Show Transform Controls"?

      Well, you just need to tick the box.

      LOL

      Now I can sleep. xxxx

      Lizzi"

      This is not the issue. Ticking that box means that the transform handles are there all the time - including when you are NOT using Transform.

      This issue concerns a problem where CMYK documents don't display the controls properly. Which is a bug. And which STILL has not been fixed by Adobe.

        S
        spzHad3s
        Participant
        May 17, 2019

        Use CTRL + T to show bounding box again.

        I accidentally presset ctrl+t while trying to hide the ruler and my bounding box disappeared.

        Hope it helps

        peterp74011651
        peterp74011651
        Participant
        May 2, 2019

        Thank you AbbyRobida

        That work perfectly

        Cheers Peter

        M
        manuscriptdesign
        Participant
        April 10, 2019

        Yep, "Reseting" and a "Restart"  that worked thank you.

        N
        Nicholas Avallone
        Inspiring
        April 10, 2019

        Not sure if you tried opening an RGB file first. That fixed it for me, and much less of a hassle than having to turn off GPU processing or restart.

        G
        gstadler
        Participant
        March 14, 2019

        Disabling GPU-Support in Photoshop Preferences fixed this Problem for me.

        T
        timothyg10570841
        Participating Frequently
        March 18, 2019

        Easy solution thanks for sharing.

        It is really unfortunate to have to either use a previous version of the app or turn off GPU-support.

        Show more replies
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices