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Sascha Fronczek
Sascha Fronczek
Inspiring
December 6, 2019
Question

CEPHtmlEngine CC 2020

  • December 6, 2019
  • 7 replies
  • 2891 views

Hey,

since I’ve updated all my Adobe CC products to 2020, I’ve an CPU usage issue on my MacBook Pro.

Every day, CEPHtmlEngine runs super high and I’ve to kill the process in the activity window. 

Any help, that I found about this issue in forums are old and not really comprehensible.

 

I there a new way to fix this?

 

My specs are:

MacBook Pro 2017

Adobe CC 2020

OS X Catalina (clean install)

 

Best

Sascha

 

 

    This topic has been closed for replies.

    7 replies

    A
    auxiliaryjoel
    Inspiring
    September 22, 2020

    This is an ongoing issue that is still not fixed by the latest update. Adobe products are becoming increasinly bug prone, time to start jumping ship everyone.

    O
    Oharra
    Participant
    October 19, 2020

    It's one of several reasons why I've jumped to the Affinity suite. It's like being handed a glass of cold water in hell (as Steve Jobs once said I believe!). HTML Engine plus all the other background tasks Adobe software runs, alongside sluggish performance, legacy bugs, and the bloated/malware-ish feel of the software made me jump. Honestly, CS6 on my 2012 MBP performs way better than CC2020 on my 2019 MBP. By now this software should run as smoothly and bug-free as Safari.

      C
      currah_co
      Participant
      August 5, 2020

      Hi,

       

      I'm running into the same issue with Adobe CC 2020 on an iMac 4GHz Quad-Core i7 32 GB RAM running macOS Catalina v10.15.6. When InDesign 2020 is open CEPHTmlEngine Helper and WindowServer are showing very high CPU and the internal fan triggers. When I close InDesign 2020, the CPU returns to normal and fan turns off.

       

      I've followed these steps from another thread marked as solved (which didn't work - it seemed to be related to Adobe CC 2015). Here's what Activity Monitor is showing:

       

      Any ideas?

       

      Best wishes

      Paul

      mojoprime
      mojoprime
      Known Participant
      September 9, 2020

      right now, i've got three versions of it running and a second ago it ate more than my cpu. this is nuts. obviously a bug. no word on a fix?

        D
        Daizy 18
        Participant
        July 19, 2020

        Hello, Thank you for bringing this up. I am having the same issue which is really annoying. Just wondeirng does anyone have a solution yet? Thank you so much! 🙂 

          R
          Raym2
          Participant
          May 8, 2020

          Same issue with all my adobe CC 2020 products... iMac 27" i5 with 24GB RAM and 1TB SSD.

            T
            tgiadd
            Participant
            March 15, 2020

            I have this issue as well. Same spec as previous poster, i.e.  Mac Pro desktop (2014)  10.15.3. Catalina, with the newest CC updates (Photoshop 21.1.0, InDesign 15.0.2, Illustrator 24.1). Have been using the Force Quit process via Activity Monitor, but obviouly returns if I close and relaunch Photoshop.

              S
              samanthaw6474851
              Participant
              February 25, 2020

              I have this issue too, on a mac desktop (2014)  10.15.3. Catalina.

              I have the newest CC updates.

              I looked for fixes, but they reference 2015 stuff.

               

                howardn61860515
                howardn61860515
                Participant
                March 2, 2020

                I have this issue too with all of my adobe products, too! A fix would be great, it's really slowing down my computer.

                  PECourtejoie
                  Community Expert
                  PECourtejoieCommunity Expert
                  Community Expert
                  December 6, 2019

                  Hello, CEP is the Chromium Embedded browser engine, it is what the Adobe apps use to display HTML panels, like the new start menu, or other rich panels like the embedded help in Photoshop.

                  Do you have it running all the time? how much processing is it taking?

                  If you do think it is a bug, I'd report it with screenshots on https://feedback.photoshop.com

                  Sascha Fronczek
                  Sascha FronczekAuthor
                  Inspiring
                  December 9, 2019

                  Thank you!

                  I don’t really know, if it is really Photoshop or any other Adobe CC app. 😐

                   

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