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Participant
May 23, 2022
Question

Changed Photoshop settings won't stay when I reload Photoshop?

  • May 23, 2022
  • 5 replies
  • 589 views

Hi all,

 

I've been using Version 23.3.2 of Adobe Photoshop on my new Windows computer and have been encountering a persistent problem. On the old versions of Photoshop, I had some preferences that would automatically save when I closed the application - for example, I like to keep Overscroll permanently turned off and my basic brush at 100% hardness. Now, when I close the application and reopen it to continue working on a file, those small things are reset: I have to manually turn off Overscroll each time, while my brushes reset to 0% hardness. The only change I have made that has stuck is moving around and reordering some of the side tabs (Color, Layers, etc).

 

It's a small issue, but it gets really annoying in the long run as I often don't remember where Overscroll is unless I Google it and I don't realize the brush problem until I start drawing. Is there a way I can fix this so I won't have to make these changes every time the app opens and closes?

This topic has been closed for replies.

5 replies

Community Expert
May 27, 2022

Hi, Im not sure about an administrators account. It should work on your personal account. I was suggesting removing preferences, and then you could try seeing if it wold save your settings properly. Sometimes the preferences could get corrupt.

headTrix, Inc. | Adobe Certified Training & Consulting
Summer F.Author
Participant
May 27, 2022

I tried saving my preferences regarding the Overscroll - unfortunately, it didn't work 😔

Summer F.Author
Participant
May 27, 2022

And this should work on a new administrator account? I'm already using an administrator account to do my art.

Community Expert
May 24, 2022

trey resetting your preferences. Go to Edt Preferences, or Preferences from the Apple drop down, then select "Reset Preferences on Quit" under the General Menu

 

Alternatively you can hold. down Command+Option+Shift (Alt+Ctrl+Shift (on Windows) when starting up Photoshop to reset its settings. Then see if it that works.

 

Cheers,

mark

headTrix, Inc. | Adobe Certified Training & Consulting
Legend
May 23, 2022

Sounds like Photoshop isn't exiting normally or the preferences location is locked. Try creating a new Admin user account and run Photoshop from the new user account to see if the problem goes away: https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions