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daniellieske
daniellieske
Known Participant
February 20, 2020
Answered

Choppy Panning in 21.1.0 when "Flick Panning" is disabled (FIXED)

  • February 20, 2020
  • 5 replies
  • 3426 views

I just want to check in, if there's other users who experience a problem with panning the image, without having "flick panning" enabled in the preferences.

 

In my case the canvas  basically refreshes only after I have stopped my panning motion, so that there's no smooth movement during panning, only the state before panning and the state after panning. Only if I scroll REALLY slowly - like snail speed - I see the canvas moving along. As soon as I accelerate to a normal panning speed, the above behavior goes into effect.

 

I first thought that this might be a graphics card driver issue but then I noticed that when I turn on "flick panning" in the preferences, suddently panning is performed smoothly (but with the annoying floaty overshooting motion of flick panning, that I'd like to avoid).

 

Can anyone confirm? 

Correct answer Akash Sharma

Hi All,

 

We are happy to announce the June release of Photoshop 22.4.2 that should resolve this issue.

 

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

 

To update Photoshop to 22.4.2, click "Update" in the Creative Cloud desktop app next to Photoshop. See More detailed instructions for updating

 

Let us know how it goes.

Thanks,

Akash

5 replies

Akash Sharma
Akash SharmaCorrect answer
Legend
June 9, 2021

Hi All,

 

We are happy to announce the June release of Photoshop 22.4.2 that should resolve this issue.

 

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

 

To update Photoshop to 22.4.2, click "Update" in the Creative Cloud desktop app next to Photoshop. See More detailed instructions for updating

 

Let us know how it goes.

Thanks,

Akash

Dabatross
Dabatross
Known Participant
August 20, 2021

Hey Abash,

 

Im still having issues on the latest version of PS with choppy motion when panning. Windows 10 pro latest version, nvidia 3080, 5900x ryzen. When I use the hand tool and move around the canvas, it isn't completely smooth and it microstutters. Any idea whats going on?

deomis
deomis
Participating Frequently
March 27, 2021

I tried everything that was written in these and other similar posts - nothing helped.
I accidentally found a solution. I checked the box to Scroll All Windows in the Hand Tool settings.
Now everything is smooth. It also helps a little to lower the mouse polling rate (I had 1000)

    Dabatross
    Dabatross
    Known Participant
    August 20, 2021

    Thanks deomis! this fixed it for me. why the hell would this cause the panning to be choppy? ive been having this issue for a long time and though the only way to help it was lower my mouse polling rate which i don't want to do.

    daniellieske
    daniellieskeAuthor
    Known Participant
    November 3, 2020

    Ok, so I installed the new Photoshop version today (22.0.0) and the choppy panning is still an issue. It still can be resolved by activating flick panning but I the slippery feeling of flick panning and I just want to smoothly pan my canvas. Come on, is it that hard? 

    Dabatross
    Dabatross
    Known Participant
    October 26, 2020

    Same issue here, panning is really choppy and performs horribly when flick panning is off. When turning flick panning is on, it returns to the normal smooth operation its supposed to have but adds the extra acceleration at the end which I don't want.

    Dabatross
    Dabatross
    Known Participant
    October 26, 2020

    I have a nvidia 1080 ti

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    February 20, 2020

    Panning is much smoother and more responsive with "flick panning enabled".  Perhaps its done via GPU when enabled. And is less responsive and jummpy when not enabled where all is done using your processor.

     

    If you do not release the mouse button quickly there is no costing. Panning is resposive and where you want the image no costing.

    JJMack
    daniellieske
    daniellieskeAuthor
    Known Participant
    February 20, 2020

    The panning behavior without "flick panning" being enabled was just fine before the latest update. It was smooth and responsive but just without the gimmicky floating of the canvas that "flick panning" introduces. 

      S
      ShouresSoote
      Inspiring
      February 20, 2020

      I've been noticing the same behavior since the 21.1.0 update. Panning is jittery and laggy. Enabling "flick panning" definitely makes it smoother but I'm not a fan of the flick panning feature.

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