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Participant
February 21, 2020
Answered

CIDFont, CMap, Font appear everywhere

  • February 21, 2020
  • 28 replies
  • 8762 views

Hey everyone,

A few days ago those 3 folders CIDFont, CMap and Font started appearing on my desktop and random other folders on my hd where I work. I believe it happens when I use Photoshop. All 3 folders contain only one file – AdobeFn21.lst.

I'm running Photoshop 21.1.0 but this behaviour started before I updated to this version. I was hoping the update would resolve the issue.

Any ideas on how to solve this?

Correct answer David Mohr

Hello,

 

Yes, Adobe is aware of the problem and actively working on a solution.

 

Thanks,
David

28 replies

Kerc
Inspiring
March 9, 2020

Hi Everyone - hope this helps.

I run two identical machines (Win10-latest).

The one at work has the full package, incl. Illustrator and InDesign and Acrobat Pro ... this one has the same problem as in this threat.

The other, at home, has only the photographer package, so no Illustrator/InDesign, etc ... NO CIDFont, CMap, Font folder invasion there!

Cheers

Participant
March 10, 2020

Hi everyone, this is specifically not a photoshop problem. I have these folders randomly creating themselves in After Effects and InDesign project folders as well. Somehow since these folders appear, InDesign seems randomly to slow down very heavily when using the text tool... only a program restart can help then...

Kerc
Inspiring
March 10, 2020

Hi,

I have them (umongst other folders with different content, e.g. Acrobat PDF) in folders that contain only PSD and JPG files - so NO Indesign or Illustrator. Above I ment to say just by "having" / "subscribing" to a larger Adobe package might cause it. Again - at home - only Photographer package ... no such CID folders anywhere.

David Mohr
Community Manager
Community Manager
March 9, 2020

Howdy,

Let me start off by saying, sorry we disrupted your workflow.  We're enhancing the product and might not have fully put things away.  Where, specifically, are you seeing these files?  Could you post a screenshot?  Can you create them reliably?  Other than being obviously lame, do these files cause any other side effects?

Thanks,
David

Known Participant
March 9, 2020

I don't know about anyone else, but they show up for me in places where I have PSD files that I drag AI/PDF files into.

 

If I delete the folders, then try importing the AI/PDF again, they folders reappear. However, they do not compound. There is only ever one of each folder in a specific location. Each folder contains a single AdobeFnt21.lst file, no matter how many times I import AI/PDF files into a PSD.

 

I have not seen these folders appear just using PhotoShop or Illustrator, without attempting to import. They only show up in folders that have a PSD file (from what I can tell). 

Participant
March 9, 2020

Me too, Windows 10. Started after I installed a bunch of fonts for a customer's InDesign document package

Participant
March 8, 2020

Have no idea how to resolve this, but this is kinda infuriating! All i can say, that it started after the update of 3 programs that i mostly use (AE,Photoshop or Illustrator), so i cannot really pin point it out which is the cause! I just realized it when i was wrapping up some stuff for the client, that these folders were everywhere! Hopefully there will be some sort of solution. My OS is Win10 too!

Participant
March 6, 2020

It seems to be happening to me when I open a document that is missing fonts and the "resolve fonts" dialogue box opens. Can anyone else test to see if this is the case for them also?

Participant
March 7, 2020

Still not sure, why it is, but it looks, that folders are created so often like few days ago..

Participant
March 5, 2020

This seem to only happen to me when saving as PDF.

 

Can anyone confirm.

 

Thanks

Participating Frequently
March 6, 2020

Same problem, Windows 10.

nickgreene.com
Participating Frequently
March 5, 2020

Same problem. Running same version of PS on Windows 10.

Participant
March 3, 2020

Same thing here. Any fixes?

 

Participant
March 3, 2020

Same problem here, after the latest update. Win10. I am using Portuguese (BR) version of Adobe Creative Cloud. Please fix

InTheMix-Pro
Participant
February 28, 2020

Same issue! Windows 10. Super frustrating... waiting for a work around or a fix. 😕😕