Inspiring

Question

Cintiq Pro 13 Zoom Out in Photoshop

Forum|Forum|7 years ago
July 10, 2018
3 replies
1510 views

Hey, I've looked around and haven't seen anything about this... My touch input on the Cintiq Pro 13 (Windows 10) is for the most part good. I can pinch to zoom, rotate, navigate as needed. However, there is one little issue that is making me crazy. When I'm zoomed in and go to draw, very often, immediately as the side of my hand hits the screen, the window will zoom all the way out so that the whole image is fit to screen. I zoom back in to where I'm drawing and go to draw, boom! Zooms back out. Around when I'm ready to break something, it will stay put and I go on and keep working...

Does this happen to anyone else? Am I missing a setting like a palm detect or something??

Thanks in advance, it's a little thing but it can be frustrating when I just want to knock something out!

This topic has been closed for replies.

M

matiasaitam

Participating Frequently

i have a cintiq 13hd touch, and i can make zoom in/out and rotate properly. for example... when i want to make zoom in Ps, my two fingers paint the canvas

H

hannesg12797304

Participant

Hey,

I have exactly the same issue and its driving me nuts! Using a Wacom Cintiq pr 16 with Photoshop CC and Windows 10.

Is there any solution for that?

D

DaveJCummings

Community Expert

See if this helps.

Cannot paint with stylus when zoomed in on image | Windows 10

H

hannesg12797304

Participant

DaveJCummings schrieb
See if this helps.
Cannot paint with stylus when zoomed in on image | Windows 10

Thanks, but the problem described in the link is something else (in fact I had that one as well earlier this year and it got fixed through another windows update).

I think that the issue the author of this thread and me have, has something to do with palm rejection. drawing, zooming and all that works fine. It is just that sometimes if zoomed in, the image jumps to "fit screen" when the palm of the drawing hand touches the screen (exept that it is not actually the "fit to screen" feature, because it also resets any rotation I made with the "rotate view tool").

Any ideas?

D

DaveJCummings

Community Expert

What operating system are you using & which version of Photoshop are you using, also are you on the newest driver for your Cintiq?

Micah PlayerAuthor

Inspiring

Hey! Latest Windows 10 update and most current Photoshop CC edition and Wacom drivers.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded