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Participant
April 6, 2023
Question

Cloud saved project isn't moving to my other computer at home.

  • April 6, 2023
  • 4 replies
  • 174 views

I had a project that I started on a school computer for an assignment and saved it to the cloud at the end of the hour which did show up on the school computer when I looked back to make sure it saved but now that I'm at my laptop at home the cloud document isn't showing up anymore?

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4 replies

jane-e
Community Expert
Community Expert
April 6, 2023

@Turner24430503l2r0 

 

I'm not sure that I completely follow your very long run-on sentence, but I think you are saying:

  • you saved the document on the Cloud on the school computer
  • you don't see it on your laptop at home

Is that correct?

 

What you didn't tell us is if you are logging in with the same Adobe ID and pw on both devices. Files on the Cloud are linked to your login.

 

Jane

 

Kevin Stohlmeyer
Community Expert
Community Expert
April 6, 2023

If its not on assets.adobe.com site then it was not saved to the cloud and most likely was saved locally on the school computer.

Participant
April 6, 2023

it is not showing up there no

Kevin Stohlmeyer
Community Expert
Community Expert
April 6, 2023

Hi @Turner24430503l2r0 is your Creative Cloud desktop app syncing properly? Go to assets.adobe.com and log in - do you see your file there?