Turner24430503l2r0

Participant

Question

Cloud saved project isn't moving to my other computer at home.

Forum|Forum|3 years ago
April 6, 2023
4 replies
174 views

I had a project that I started on a school computer for an assignment and saved it to the cloud at the end of the hour which did show up on the school computer when I looked back to make sure it saved but now that I'm at my laptop at home the cloud document isn't showing up anymore?

macOS

This topic has been closed for replies.

Community Expert

Community Expert

@Turner24430503l2r0

I'm not sure that I completely follow your very long run-on sentence, but I think you are saying:

you saved the document on the Cloud on the school computer
you don't see it on your laptop at home

Is that correct?

What you didn't tell us is if you are logging in with the same Adobe ID and pw on both devices. Files on the Cloud are linked to your login.

Jane

Kevin Stohlmeyer

Community Expert

Community Expert

If its not on assets.adobe.com site then it was not saved to the cloud and most likely was saved locally on the school computer.

Turner24430503l2r0Author

Participant

it is not showing up there no

Kevin Stohlmeyer

Community Expert

Community Expert

Hi @Turner24430503l2r0 is your Creative Cloud desktop app syncing properly? Go to assets.adobe.com and log in - do you see your file there?