Participant
May 6, 2020
Question
Cloud Storage hangs "Performing Cloud Document Tasks " Cannot download any Photoshop PSDC Documents
- May 6, 2020
- 1 reply
- 350 views
I'm running a new iMac
Catalina 10.15.4
3.2 GHz 8-Core Intel Xeon W
64 GB 2666 MHz DDR4
I have 232.GB free disk space.
Photoshop Version 21.1.2
I cannot access/download any 32-bit cloud documents. The files are very large in size of about 3GB, but I did not have any issues until today? Don't know what could have changed?
To try and fix the issue:
I have updated Photoshop to 21.1.2
I have rebooted my iMac three times
I restarted PS three times.
I'm connected to the internet and clocked my download speed at 88.42 Mbps.
I really need these files, hope someone can help.
