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evenboy
Participant
January 6, 2020
Answered

cmd + shift + s makes photoshop crash! Mac Catalina 10.15.2

  • January 6, 2020
  • 1 reply
  • 767 views

Every time i try press cmd+shift+s, photoshop crashes.

I am editing a JPG-file and want to save it into a PSD-file. no big task. Anyone else having this issue? Is there a fix?

 

photoshop version: 21.0.2

This topic has been closed for replies.
Correct answer JJMack

I was opening jpg-images in photoshop so that i could edit them.

It worked when i pressed the menu-item and then "save as". The shortcut made photoshop crash, but for some reason, this issue doesn't happen anymore. I restarted my computer and it seemed to fix it. 


I have had problems like that happen. I always restart my machine before trying to fix problem by restoring my Photoshop Preferences. To insurethe  problem was not something that got mess up in the running Windows or Photshop.

1 reply

italosan
Community Expert
italosanCommunity Expert
Community Expert
January 6, 2020

Hi, are you sorry that you are having problems with Adobe Photoshop? Can I ask you if this problem occurs with only this file or with others? Also, have you tried to reset the Adobe Photoshop prefereze?

E
evenboyAuthor
Participant
January 6, 2020

It occured with multiple JPG-files. I haven't reset it, but i tried the age old trick to turn on and off my mac.

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
January 6, 2020

Photoshop is not a File editor it edit Photoshop Documents and the shortcut CMD+SHIIFT+S is for Photoshop "Save As" feature.  Does "Save As" work when you use your mouse on menu item File>Save As...  (Crash or Open dialog)???

JJMack
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