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Murtada Rabah
Known Participant
April 23, 2017
Question

Code 16 Error For Photoshop CC 2017.1.0 on windows

  • April 23, 2017
  • 4 replies
  • 1460 views

Need Help about this.

Just two days ago When i tried to edit a picture from Lightroom to Photoshop i start getting ( Code 16 Error ) and Photoshop don't want to start, But when i open it with run as Administrator it work but with no communication with Lightroom.

I read those articles about Permission issue, yet nothing changed.

I did Uninstall all adobe applications and use Adobe Cleaner Tool, Install again and same thing happen again.

I really need to solve this.

Thanks

This topic has been closed for replies.

4 replies

Murtada Rabah
Known Participant
April 28, 2017

So,, after spending nearly 5 hours with Adobe Support and 2 hours with Microsoft Support,, ( nothing solved ),, I took the hard way and format my PC,, did clean install for the windows,, and now every thing working fine. Till Now.

Thank You All

Participant
April 28, 2017

Yes, it's probably a graphics problem. This actually happened this morning and I'm still trying to figure things out.

Looking on Dell forums it seems a known issue between my pc (XPS 15) and the latest graphics drivers. Maybe recovering Windows triggered the update of the drivers.

I now need to download the older version and to install it. According to other users on the dell forum, this should fix the flickering issue.

Thanks

Participant
April 28, 2017

I have the same issue! It started after the last update (about a week ago).

I tried all the suggestions, but I had no luck.

I started a chat on the Adobe support and a technician took remote control of my PC. He started redoing all the attributes related fixes, then unistalled and reinstalled a couple of times, without solving the issue.  Then, he started to granting everything to everyone on a bunch of folders! Eventually, he managed to break my Windows installation!!!

I had to repair it in order to restart my PC and now at each start I have several blackouts on the monitor before the system becomes stable, but the issue is still there!

I'm worried about asking to the Adobe support again...

Any hint or news?

BTW: If you need the link between the broken photoshop and lightroom, try to start lightroom as administrator. This way, when lightroom triggers photoshop it already has the admin privileges and should start, or, at least, it starts on my  issued PC.

Benjamin Root
Legend
April 28, 2017

The blackouts almost sound like a graphics problem. Make sure the drivers are up to date.

Benjamin Root
Legend
April 23, 2017

Take a look into this thread. Very old, and for CS5, but may be of some help. Error 16 on Photoshop CS 5

Murtada Rabah
Known Participant
April 23, 2017

Thank you for reply Benjamin,

I read it, In step 5, when ever I deselect the Read only and press OK it back selected again. and when trying to change user permission it gave me access denied error.

Benjamin Root
Legend
April 23, 2017

Are you on the administrator account?