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GWSHARK101
Inspiring
May 19, 2020
Question

Color Balance adjust becomes unresponsive causing forced quit.

  • May 19, 2020
  • 5 replies
  • 1314 views

When trying to do some color balancing, the color balance panel becomes unresponsive.  I am unable to click cancel or ok or do anything else other than move the panel around.   Thus, I have to force quit photoshop and lose all of my editing on the image.   This just started after updating to PS 2020. V 21.1.3.  Running Mac Mohave 10.14.6.  iMac 2019. 

 

 

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5 replies

G
GWSHARK101Author
Inspiring
May 21, 2020

I rolled back to previous PS update and it went away.  However my presets also dissapeared.  Got the presets back, but my workspaces are gone.  Not sure I'll update until I know this issue is fixed.

 

S
SachaWD
Participant
May 21, 2020

I am having the same issue with Brightness/Contrast right after doing an update today.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    May 20, 2020

    See if resetting the photoshop preferences fixes the issue.

     

    In photoshop go to Photoshop>Preferences>General, click on Reset Preferences On Quit

    and restart photoshop.

     

    For windows it would be Edit>Preferences>General, click on Reset Preferences On Quit

    and restart photoshop.

      N
      nigelb25350708
      Participant
      May 20, 2020

      Same problem and re-setting preferences doesn't work. Only occurred since latest update to version 21.1.3 on MacOS Catalina. Photoshop now, in effect, unusable

        O
        OzPablo
        Participant
        May 19, 2020

        Same thing is happening with Brightness/Contrast.

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