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Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
January 6, 2017
Answered

Color Picker bug?

  • January 6, 2017
  • 4 replies
  • 3321 views

CC 2017

Win10, 64-bit

In previous versions of PS, I could highlight some text, click the color swatch on top of my screen and with resulting Eye Dropper Tool grab the foreground or background colors from my vertical toolbar.  It always worked great.  Now in CC 2017, I can't do that.   I just tried it with a gradient & a color overlay.  Same thing.  It won't let me sample colors from the vertical toolbar.

Is this a bug?

Nancy

    This topic has been closed for replies.
    Correct answer davescm

    Hi Nancy

    It is a bug with the double width  tool bar. It works correctly with the single tool bar

    Dave

    4 replies

    T
    TahiaDesign
    Known Participant
    May 22, 2017

    Photoshop CC V. 2017.1.1 / 20170425.r.252 x64 and still not fixed.

    Thanks for the info Dave! Single tool bar did it!

    Nat

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    January 6, 2017

    Found it !

    color picker can't pick background/foreground #bug

    It's been around a while now but Adobe do know about it - acknowledged in the thread above.

    Dave

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity ExpertAuthor
      Community Expert
      January 6, 2017

      Looks to me like the eye dropper won't give up focus to the vertical toolbar unless the toolbar is far enough away from it.   What's far enough?  I don't know.  On my display with my settings, there's not much room to give it.  Maybe 1 pixel?

      Nancy

      Nancy O'Shea— Product User & Community Expert
      davescm
      Community Expert
      davescmCommunity Expert
      Community Expert
      January 6, 2017

      I've just tried this:

      Click just outside the double tool bar - on an image area or on the Photoshop grey background.  Then drag over the foreground/background squares and release. The color picker picks up the color on release

      Dave

        Benjamin Root
        Benjamin Root
        Legend
        January 6, 2017

        It seems to be working on my system.

        Windows 10 Pro 64 bit

        PS CC 2017.0.1

        davescm
        Community Expert
        davescmCommunity ExpertCorrect answer
        Community Expert
        January 6, 2017

        Hi Nancy

        It is a bug with the double width  tool bar. It works correctly with the single tool bar

        Dave

        Benjamin Root
        Benjamin Root
        Legend
        January 6, 2017

        Hmm, seems to work with double wide toolbar as well, even after restarting. The bug must have some conflict with particular system settings?

        davescm
        Community Expert
        davescmCommunity Expert
        Community Expert
        January 6, 2017

        Hi Benjamin

        I remember it being reported a while ago. I always use the single bar, so don't notice it day to day, but when Nancy made the post I switched back to check and it is still there.

        My system is

        Win 10 Pro;  i7 3930k ; Motherboard P9X79Pro; 64GB RAM; 500GB SSD + 3x2TB drives; Graphics AMD 7970 3GB  ; 3 x HPZR2240W; M-Audio Profire 2626.

        Dave   

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