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jrmypdgr
Participant
September 27, 2023
Answered

Color picker not updating until I let go of the mouse click

  • September 27, 2023
  • 3 replies
  • 2058 views

Having an issue when I'm using the color picker where unless the color doesn't change as I drag my mouse around the window. The color only changes if I let go of the mouse click. This is only happening on my Macbook, not my iMac with the same version of Photoshop installed on both, v25, the latest.

 

Here's a screen recording that shows what's happening - https://www.dropbox.com/s/71iaxeoon9behbz/Screen%20Recording%202023-09-27%20at%203.05.16%20pm.mov?dl=0

 

Anyone have any idea what is causing this?

    This topic has been closed for replies.
    Correct answer jrmypdgr

    Fixed it. 

     

    I had to turn off "GPU Compositing" in the Performance section in the preferences. Not sure why that settings seems to only be affecting the color picker but oh well. Thanks for your help!

    3 replies

    K
    Ken33936317hfpf
    Participant
    November 29, 2023

    Hi.. I'm encountering a similar problem in my photoshop 2023.. but it's a windows 10.. and i can't find GPU compositing in the preference settings.. can you help?

    quote

    Having an issue when I'm using the color picker where unless the color doesn't change as I drag my mouse around the window. The color only changes if I let go of the mouse click. This is only happening on my Macbook, not my iMac with the same version of Photoshop installed on both, v25, the latest.

     

    Here's a screen recording that shows what's happening - https://www.dropbox.com/s/71iaxeoon9behbz/Screen%20Recording%202023-09-27%20at%203.05.16%20pm.mov?dl=0

     

    Anyone have any idea what is causing this?


    By @jrmypdgr

     

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    September 27, 2023

    Can we make sure we are all on the same page, so to speak?

    Are you using the Eye Droper tool?

    If so what are your settings in the Options Bar?

     

    On my Windows 11 system the color picker moves around the Color panel in real time as I move the cursor with left mouse button held down, and the foreground colour changes — also in real time — to match the Color panel colour under thee cursor.  Releasing the left mouse button just locks the colour in.

    We can see you are using a Mac system.  Are you using an ordinary mouse, or tablet trackpad or what?  Could whatever you're using be driving the issue?  Can you test that device with another app or function?  I am not a Mac user so don't know what to suggest.

     

    You have reset Preferences.  I think that also resets all tools, but just to be doubly sure, select the eye dropper and reset the Tool from the left end of the Options bar.

     

    J
    jrmypdgrAuthor
    Participant
    September 27, 2023

    Thanks for replying!

     

    Not using the eye dropper tool, I'm just clicking and dragging inside of the color picker window, across the gradient of colour/shade.

     

    Same thing happens with the eye dropper tool, the colour of whatever I'm changing (in this case the background) doesn't change until you release the left mouse click

     

    The settings are sample size: point sample, Sample: All layers, show sampling ring is checked.

     

    "On my Windows 11 system the color picker moves around the Color panel in real time as I move the cursor with left mouse button held down, and the foreground colour changes — also in real time — to match the Color panel colour under thee cursor. Releasing the left mouse button just locks the colour in."

     

    - Yeah this is what happens on my iMac but on my laptop the colour only changes after you release your mouse button

     

    Using an ordinary mouse but happens on the track pad as well

     

    Reset tool preferences but that didn't fix it

    J
    jrmypdgrAuthorCorrect answer
    Participant
    September 27, 2023

    Fixed it. 

     

    I had to turn off "GPU Compositing" in the Performance section in the preferences. Not sure why that settings seems to only be affecting the color picker but oh well. Thanks for your help!

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity Expert
      Community Expert
      September 27, 2023

      @jrmypdgr try manually resetting your Photoshop preferences
      https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
      Remember to backup your settings before doing the preference reset
      https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

      J
      jrmypdgrAuthor
      Participant
      September 27, 2023

      Hey Ged. Thanks. I have already tried resetting the preferences as well as uninstalling/reinstalling Photoshop and updating the OS to the latest version (mac). But still the same issue

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