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Participating Frequently
February 3, 2022
Question

Colour picker jumping about

  • February 3, 2022
  • 2 replies
  • 519 views

My colour picker isn't working properly, I'll sample a colour and it will jump to another random colour! Anyone got any ideas why?  Thank you

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2 replies

PECourtejoie
Community Expert
Community Expert
February 4, 2022

Hi, unfortunately it is a partial screen capture, so we have to ask:

What are the settings for the color picker? point sample?3x3?

Are rulers showing? Does it change if they do not? 

 

Also: is it Ps 23.1.1? Win 10? Are display drivers up to date?

Participating Frequently
February 4, 2022

I never knew there were settings on the top tool bar! - Point sample. I'll try updating my drivers. 

PECourtejoie
Community Expert
Community Expert
February 4, 2022

Yes, it is very important to check the Option Bar when a tool misbehaves.

Likewise, the Properties panel and the Layers Panel are crucial source of information, and often help troubleshooting when displayed on a screen capture.

You can also reset the tool settings by right-clicking its icon in the Option Bar

Community Expert
February 4, 2022

Hi Simon,

have you tried to reset your Adobe Photoshop preferences?

Participating Frequently
February 4, 2022

I'll do that and see if it makes a difference. I should have said in my OP that it works after I restart photoshop. It's annoying and happened several times yesterday.