Conflict Updating Photoshop

Forum|Forum|4 years ago
June 16, 2021
4 replies
2076 views

When I was trying to update Photoshop, it suggest that I have to close 'Adobe CR Daemon' before updating which I did as mention. But it doesn't work. Does anyone have any idea how to find any other conflicting software that may be affecting updates?

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M

Michael38187789hw6r

Participant

For me, I just updated Photoshop. Turns out I was about 3 versions behind, even though I had auto updates enabled.

didiermazier

Community Expert

Not being an expert but CR seems to refer to Camera Raw. Try to uninstall Camera Raw before installing Photoshop… Maybe it will work…

S

Shrutika Maheshwari

Adobe Employee

Hi,Can we please have the logs collected via Adobe Log collector tool.
For guidelines please check https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

Sahil.Chawla

Adobe Employee

Hi there,

Sorry to hear that you're not able to update Photoshop. Have you tried restarting the computer and see if that helps?
Could you please have a look at this conversation and let us know if it helps? https://community.adobe.com/t5/download-install/adobe-crash-daemon-preventing-creative-cloud-updater/m-p/4389524

Regards,
Sahil

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