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jcc285
Participant
June 12, 2022
Question

Constant crashes - freezes

  • June 12, 2022
  • 1 reply
  • 122 views

I can't do any sensible work in Photoshop 23.3.2. Randomly, I might be doing almost anything, the programme just stops working. No error box appears it just crashes. Have tried all the 'fixes', don't Save in background, don't use CPU etc. Nothing fixes it !!

Running Windows 11 with a i7 11 series processor and 64 Gb Ram

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1 reply

TheDigitalDog
Inspiring
June 12, 2022

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

 

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop. 
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"