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Participating Frequently
October 12, 2019
Question

Constantly signed into Creative Cloud required now...what happens if your internet is down?

  • October 12, 2019
  • 2 replies
  • 327 views

So now that you are required to constantly be signed in to Creative Cloud in order to use photoshop, what happens if your internet connection is down? Are you dead in the water in regard to the ability to get any work done in Photoshop until your internet connection comes back on? Please tell me there's a work around for this...surely they thought about that possibility?

Thanks in advance to anyone who knows the anwer to this!

~Don

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2 replies

Chuck Uebele
Community Expert
Community Expert
October 12, 2019

While the new Creative Cloud App is always connected, you don't have to be siged in. You just won't be able to access some of the various apps features. HOWEVER, there is no warning that you will need to sign in. You could be connected to your wifi at home that day, go out in the evening where no wifi exists and your apps won't run. This happened to me this week, when I was giving a talk at a local camera club. Luckily, I was able to get on the building's wifi. Many of us have been urging Adobe to fix this issue, but we haven't heard anything yet.

Peru Bob
Community Expert
Community Expert
October 12, 2019

I can use Photoshop CC without signing in.