Control by pen pressure requires the use of a pressure sensitive tablet

Forum|Forum|9 years ago
November 17, 2016
2 replies
10097 views

This is the warning I continually get when using my tablet in Photoshop-- the sensitivity shuts off and a triangle with an exclamation point shows up next to the opacity and flow jitter in my brush menu. I am using a Wacom Intuos in Photoshop CC on a Dell Windows 8.1 64 bit laptop. This set up has worked for me for the entire month since I got the tablet and Photoshop, and just recently, without knowing any reason as to why (no major updates or downloads or anything like that) the pen pressure sensitivity randomly turns on and off. I included a video to prove my point. When I am drawing it will turn off and give me a solid dark line, and it will stay off for 30 seconds, turn back on for 3 seconds, and go back off again. I tried changing the pen nib, I have the latest driver for my tablet, and I messed around with checking and unchecking and rechecking the Windows Ink option in the Wacom properties panel. If any one can help me I'd really appreciate because I love working with this setup but obviously I'm not going to keep paying for Photoshop if I can't get it to work properly.

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P

PHOteach

Participating Frequently

I read you are on windows. There are a few steps to take to not have the OS touch engine interfere with the wacom driver.
Wrote an article about this, leading through all the steps I would recommend. Should not happen again, no matter which driver version you are on. http://edgeworldretouch.com/ultimate-wacom-tweaks-for-windows-users-no-more-lags/

JJMack

Community Expert

They are using Windows 8.1 I do not know if that version of windows has the touch and pen support found in Windows 10. With windows 10 I find things like flicks, click and hold and other Windows 10 setting need to be change to get the Wacom working well. I also use Wintab API for Photoshop Wacom Pen not Windows 10 INK and so Photoshop I needed to add a configuration file into my user ID Photoshop preferences. I only had Windows 8.1 briefly on my Surface Pro 3 and I used INK for the SP3 Pen support with Windows 8.1 and Windows 10.

JJMack

M

marcush98512048Author

Participating Frequently

I fix one problem with this thing and another emerges. I downloaded the 17-3 driver and it resolved the pen pressure issue, however, now when I try to open Wacom Tablet Properties in windows search, when I click on it, it prompts me with an error message that says, the tablet driver was not found. It's weird because the tablet works and has pen pressure, however the wacom desktop center says it is not connected and the properties for it won't open so I cannot change the pen button settings, the current pressure sensitivity or the express keys. Is it looking for the driver in the wrong file? Because obviously it's on my computer since the tablet is working, but now I can't change the settings for the pen or tablet.

JJMack

Community Expert

Perhaps you should post the version of Wacom driver and how your tablets connected to your machine. When you see the warning triangles in you brush panel setting. That indicate Photoshop does not see you have a pen. It is like your tablet intermittently stops communication with Windows and Photoshop at times.

JJMack

M

marcush98512048Author

Participating Frequently

The driver says 6.3.18-5 and the tablet is just plugged into my usb. I have three usb ports and I've tried all of them with the same result.

JJMack

Community Expert

Try an older driver. The one I'm using is 6.3.17-3 I do not see that problem but, I using Windows 10. Wintab API and made mays Windows 10 setting changes to get my Intuos Pro working well with Photoshop.

JJMack

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