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Lacey26767258u61g
Participant
October 24, 2022
Question

Could not complete the liquify command due to a disk error in Photoshop version 24 (Windows)

  • October 24, 2022
  • 1 reply
  • 2175 views

This is happening when I try to use the Liquify Smart Filter on a windows 11 PC with Photoshop v 24.0

 

 

 

{Title edited by Moderator}

 

This topic has been closed for replies.

1 reply

Ranjisha Sengupta
Ranjisha Sengupta
Legend
October 25, 2022

Hi there,

 

Thanks for reaching out. 

Could you please share the system info of Photoshop from Help > System info? How much of free space is available on the device? Are your graphic drivers up to date? Please re-download and re-install them. Did you try any troubleshooting steps so far?

 

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences.

Please back up your settings prior to resetting the preferences.

You can check https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences.

 

Let us know how it goes.

 

Thanks! 

Ranjisha

B
BarryEdge
Known Participant
October 27, 2022

Similar for me.

Windows 10

V 24.0.0

Worked fine (yesterday) before the update to V 24.

I've updated graphics driver and reset preferences today.

(My old NVIDIA graphics card is now not supported (Quadro K600) so I appreciate I have no GPU acceleration, but Liquify doesn't require this, or at  least didn't yesterday)I

It worked yesterday, before this latest update and update process removed V.23 I too am stuck with work to be done today.

Thanks.

PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
October 28, 2022

Hi, in the interim, you can reinstall 23.5.1 this way: https://helpx.adobe.com/uk/download-install/using/install-previous-version.html

You can also try to run Liquify on CPU mode if you hold ALT as you click on it.

There is also the old gpu mode switch in preferences: https://helpx.adobe.com/photoshop/using/whats-new/2023.html#other-enhancements or the Disable native canvas in preferences/technology preview, if old gpu does not work.

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