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M
mrebecca
Participant
November 9, 2019
Question

Could not complete the Video Frames to layers

  • November 9, 2019
  • 1 reply
  • 1286 views

Hello,

I am currently using Adobe Photoshop 2020, and have encountered an issue when I attempt to Import > Video Frames to Layers. I've noticed this only occurs when I use screen recording via QuickTime 10.5. This does not happen with the same file endings if I use another program to grab a video from YouTube. I have a Mac with Catalina installed.

 

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1 reply

T
tkm94
Participant
February 9, 2020

I'm having the same problem! Only after I updated to the most recent versions & OS system Catalina.

What file format are you trying to import? It's not working for me thus far with .mov files in either the 2019 PS or the updated 2020 PS

T
tkm94
Participant
February 9, 2020

NOTE*

 

Okay, so the original screen recorded grab from QT in .mov file could not be opened by PS, but I converted it to the same file extension (.mov) using AnyVideo Converter HD and it did work, so from what I can tell it's the updated PS v. 21.0.03 that refuses to read QT screen-grabbed files rather than it just no longer reading a certain file extension.

 

So, a pain in the backside - but the only workaround as of 9/Feb/20 that I can find is to convert the screengrabbed file to another readable video file and then you can go ahead.

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