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E
ewelinas27579960
Participant
November 4, 2017
Answered

"Could not complete your request because it is not the right kind of document" Camera Raw problem

  • November 4, 2017
  • 2 replies
  • 4602 views

I have Photoshop CS3 Extended and I have been trying installed plug-in Camera Raw 4.0 or 4.6 in photoshop, but it doesn't work. I have files .cr2. I am sure extension is correct and it wasn't change. I tried install Edit/Preferences/Plug-ins and Library/Application Support/Adobe/Plug-Ins/CS3/File Formats and copy Camera Raw.8bi file inside and when I tried open a  .cr2 file, there is a communication "Could not complete your request because it is not the right kind of document". What's the matter? I have windows 7, intel core i3.

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Correct answer D Fosse

Camera raw support is camera model specific. You have a camera model released sometime after ACR version 4.6.

You need to convert your CR2 files to DNG, using the free DNG converter. These can be opened by any ACR version  (with the right compatibility setting in the DNG converter).

2 replies

E
ewelinas27579960Author
Participant
November 4, 2017

Yes, I have Canon 5D Mark II. Now it works. Thank you!

D Fosse
Community Expert
D FosseCommunity ExpertCorrect answer
Community Expert
November 4, 2017

Camera raw support is camera model specific. You have a camera model released sometime after ACR version 4.6.

You need to convert your CR2 files to DNG, using the free DNG converter. These can be opened by any ACR version  (with the right compatibility setting in the DNG converter).

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