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November 25, 2023
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"Could not complete your request because of a program error."

  • November 25, 2023
  • 0 Antworten
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Hi everyone,

 

I tried opening a .psd file created from Clip Studio Paint, it displayed an error.  I tried a few different files, .psd, .png, etc, nothing is opening.  Tried following the "learn how to fix" steps- nothing.

 

I did the diagnostic tool thing and it said this:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 25.1.0 20231016.r.120 ca99df2 - x86
0 address: 0x00007FF6C6EC2C31 base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
1 address: 0x00007FF6C571F1F8 base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6C571E52C base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6C510CF24 base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
4 address: 0x00007FF6C510C969 base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
5 address: 0x00007FF6C510C949 base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
6 address: 0x00007FF6C511F07D base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
7 address: 0x00007FF6C56F9655 base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6C56FC557 base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6C56FBEEA base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6C5756806 base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6C6C271D8 base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
12 address: 0x00007FF6C6C2726D base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
13 address: 0x00007FF6C6BE0985 base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
14 address: 0x00007FF6C6BEECBA base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
15 address: 0x00007FF6C50BD28D base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
16 address: 0x00007FF6C6BE2C5D base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
17 address: 0x00007FF6C6CB75A2 base: 0x00007FF6C27A0000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
18 address: 0x00007FFF8E9C257D base: 0x00007FFF8E9B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFF8FE0AA58 base: 0x00007FFF8FDB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Does anyone know how to fix this?  It's only happening on my desktop PC, works fine on my laptop.

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