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Participant
April 8, 2007
Question

Could not complete your request because something prevented the text engine from being initialized

  • April 8, 2007
  • 26 replies
  • 103536 views
When i try to add text in ps cs2 i get an error:
Could not complete your request because something prevented the text engine from being initialized

Also shortcuts dont work. It happened suddenly cause it wasnt after any installation or sth.

I tried to reinstall but still have same error. Plz for help.
I tried also this file http://rapidshare.com/files/23708704/fix_cs2_cs3_text_engine_error.exe.html and it didnt fix me it.
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    26 replies

    Participant
    April 1, 2008
    All you have to do is close out of all your adobe apps and delete this folder... you might have to reboot before you delete it if you had any adobe apps open already..

    you can run this in the start >> run box... should work on any WinNT+ machine..
    del %USERPROFILE%\AppData\Local\Adobe\TypeSupport

    I dont remember the exact path on OSX. i dont have my mac now to check.i dont want to post something without testing it first hopefully you get the idea.. You can use a program to nuke your font cache... FOntNuke and some others that clear out the adobe caches as well...

    On the mac it would be done similarly from terminal or the finder..
    ##rm ~ /Libraries /Appli cation Supp ort/Ad obe/??????????????????????????

    this forces the type engine's font database / cache to be reset and this has always worked for me and my client machines.

    - Randolph
    http://randomsynergy.com
    randolph @ randomsynergy.com
    Participant
    November 16, 2018

    I had the same issue with Photoshop CS5.5. Deleting "TypeSupport" cleared up the problem. Thanks!

    Participant
    January 31, 2008
    I just wanted to add that my computer didn't have the Install new fonts folder, and it didn't have any new fonts installed today (the day I have had to reinstall the programs), so I created a new folder on my desktop and moved all the fonts from the windows/fonts folder to that folder. For some reason about ten of them stayed. Then I tested Photoshop and it was fixed. So then I moved them back again and the problem seems to be fixed. Very strange.

    But thanks for the help everyone.

    Mary
    Participant
    November 3, 2007
    I've just installed Photoshop CS3 and encountered similar problem when trying to add text to pictures.

    A step by step method is included to share with you how I overcome the problem.

    http://hyacinthus.wordpress.com/2007/11/03/photoshop-cs3-up-and-running/

    Hope it helps you too! :)
    Participant
    October 19, 2007
    I've been in C:\Windows\Fonts , displayed the fonts by modified, in a list type, then I removed the last ones, worked for me.
    Participant
    October 13, 2007
    i tried Matt Rupp's method, but it didn't work for me.
    i check every font, from start to bottom, none of it is working. How weird?
    Another thing is that i open the PS without doing anying, after a while the PF usage ran up to 2 GB, the whole computer is lacking.
    could some one pls help? It's urgent..thx !
    Participant
    September 19, 2007
    Matt Rupp, amazing!

    I removed, edited text, recovered all font files and the problem is gone. How odd.
    Participant
    July 25, 2007
    I had the same problem running XP Pro with 2Gb of RAM. Here is how I fixed it.

    First remove all of the fonts that were installed by Photoshop. These fonts will all bare the date that you installed PS. You can do this by simply dragging them out of your fonts folder (Windows) into another folder. Then (I did all of this w/o restarting PS) place some text in an image - everything should work fine. Next, copy all of the fonts back into the installed fonts directory. Select the text that you place previously and then click in the drop-down box that allows you to select the font. Keep pressing your down arrow to cycle through the fonts until you receive the error message again. When you get the error message you have discovered the problem font. Remove it from your fonts directory and you will be good to go.
    July 4, 2007
    > Try not to install too many fonts at once, and test Photoshop for loading and for the text engine after every installment of fonts to make sure they are all compatible.

    wise words! obviously someone else who's learned that from experience.
    Participant
    June 26, 2007
    Certain fonts can cause the whole CS3 suite to crash upon load.

    I particularly found a font called matriculaespañola (MESPREG.TTF) which caused all cs3 programs to crash before loading.

    Guess you have to be careful which fonts you install. Try not to install too many fonts at once, and test Photoshop for loading and for the text engine after every installment of fonts to make sure they are all compatible.

    I thought I had some virus and had to reformat my computer before I realized this was what was happening.

    Best luck to you all.
    Participant
    June 13, 2007
    I don't think so. I've got 1G mem but encountered the problem as well. After I use the file given by MasterBlaster. It didn't work at the beginning and It made the AE and PR not work either. I reinstalled the AE and PR with adobe common files. AE and PR recovered and PS text engine works. I think it's a bug but there is no more good solution until now. And also I upgraded to 2G mem. it didn't work either without doing what I just said above.