could not complete your request because the file is not compatible with this version of photoshop

In response to #79, my response was only helpful for one person,
the user Mignot that is being belittled by pretentious posters who respond poorly or unprofessionally. Why do you badger people coming here seeking good advice as if you own the forum?

And #78 was helpful or useful in what way???!

What sometimes works with files that won't open is to open them in Illustrator or in Graphic Converter but if they are generating "end of file" messages, you are probably out of luck.

You could try running DiskWarrior to repair the Directories on your HDs which may prevent this from happening again but probably won't help to reclaim the already-damaged files.

I think that Ramon needs to remember that Mignot is not the issue or the problem. Mignot is reflecting needs for information and instead of responding with negative remarks and feedback, we should remain respectful even if the poster does not explain their question very well.

The problem with the files is evident on BOTH Mac and Windows where many postings are applicable to both. Some solutions might apply and others do not.

Wade,

I know you're trying to be helpful. But it's all just blindly shooting buckshot unless Mignot provides the details. And if this is a Photoshop/Win question, it is best handled in that Forum.

Neil

Wade,

It's all just blindly shooting buckshot unless Mignot provides the details. And if this is a Photoshop/Win question, it is best handled in that Forum.

Neil

*Doesn't matter what platform here is the work around.

If you have a software like the Mac preview and I believe Windows has a photo reader then open the file and save it as any format you wish that photoshop supports and the open it.

The other work around is to open it in a previous version of Photoshop save it as a psd file and then open it in the your current version.

If it is CS 4 you are working with then opening the fies in CS 3 will work and if you have 3D layers they will be retained and when you reopen in CS 4 all will be well again.

Wade,

It's always good to learn about possible solutions. :)

But Mignot is on Windows, hasn't given any indication about the files, his OS or version of Photoshop. For all we know, he may be trying to open RAW files in an ancient version of Photoshop, or who knows!

I have a couple of files that will not open in CS 4 with the same error. They were created edited and save out of the CS4 Beta. Does not matter how I came by them but I know they were edited and saved from PS CS4 beta.

This could mean that if you got the files externally the problem is with your source.

I knew were my files came from and I expected. This does not mean that you have the issue.

there is at least one work around but I do not know if I should post it here and it will flatten the image an make it 8 bit.

There are two work arounds and the second one will leave you with the layers.

Does everyone think I should post them?

Mignot,

You are in the wrong forum then. Kaspersky Anti Virus / Internet Security is a Windows application and this is the Photoshop Macintosh forum.

When you go to post your question in the Photoshop Windows forum, please give them ALL the information requested in my previous post:

What file? Not only what type of file but where did it come from? What exact version of Photoshop? What exact version of the OS?

Was that file ever opened from or saved directly to a network server?

yes i use kasperskey anti virus