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Participant
January 13, 2021
Question

could not open because the result would be too big

  • January 13, 2021
  • 1 reply
  • 685 views

Hi I am trying to open a .psd file I created a few days ago. When I go to open it its says... 

"filename" could not open because the result would be too big.    I made sure to update to the newest version of photoshop 22.1.1 . My computer is HP Pavillion running windows 10  - 1TB and not even 1/2 full. This file in particular is 41MB. I am able to open files that are much larger like 577MB. I don't understand why I can not open this file. Any help would be greatly appreciated. 

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1 reply

Eugenio.NYC
Participating Frequently
January 17, 2021

sometimes if you reset the preferences is the solution

https://helpx.adobe.com/photoshop/using/preferences.html

or you can install an older version of Photoshop from the Creative Cloud app to see if that works