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Participant
October 17, 2024
Question

Could not open “filename.jpg” or "filename.psd" because of a disk error

  • October 17, 2024
  • 1 reply
  • 126 views

Hi there,

Today I've started getting the following error message in Photoshop: Could not open “filename” because of a disk error. It happens when I try opening jpg or psd files. The files are on a server and other users are able to open these files, so the files aren't corrupted. 

Using macOS, I've updated to Sequoia 15.0.1 last night, not sure if that made any changes.

Version of app: 25.12.0

Thanks

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1 reply

didiermazier
Community Expert
Community Expert
October 19, 2024

Did you try to add the disk to the working disks in the Photoshop settings?