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E
Evangel Hispanic Church
Participant
December 11, 2020
Answered

Could not save “filename” because of a program error.

  • December 11, 2020
  • 13 replies
  • 1304 views

I am having a major issue in PS. I cannot "save" or "save as" any of my work becasue an error pops up as you see in the subject title. This started as soon as I did the latest update for Photshop. Please help so I can get rid of this, thank you.

    This topic has been closed for replies.
    Correct answer PECourtejoie

    Hello, affected users should update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

    If the update does not appear in the CC app, go to help>check for updates.

    13 replies

    PECourtejoie
    Community Expert
    PECourtejoieCommunity ExpertCorrect answer
    Community Expert
    January 19, 2021

    Hello, affected users should update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

    If the update does not appear in the CC app, go to help>check for updates.

    D
    dianak
    Participant
    July 6, 2021

    Hello!

    I'm having the same problem with PS 22.4.2 (on iMac OS Big Sur, 11.4).

     

    I can "save as" with a new filename.
    But not just "save".

    Tried the things recommended
    such as
    - hiding layers
    - save as PSD (I actually only want to save PSD with 2 layers, size around 1MB)
    - PS has access to complete Hard Drive

    I really new a hint in what to do.
    Thanks a lot!

    nfanterrible
    nfanterrible
    Participant
    January 7, 2021

    I had the same issue with Photoshop 22.1 on MacBook Air over Mojave 10.14.3 (18D109).
    Solved installing early version 22.01.-

    K
    Kelsey5F8B
    Participant
    January 5, 2021

    What about if you need to save as a jpg?

    bamboo_mcr
    bamboo_mcr
    Participant
    January 7, 2021

    Hi Kelsey5F8B,

    Once you get the error, Photoshop won't save anything until you do the following:

    - Hide layers or hide artboards.

    - Save the whole file as a PSD.

    - Close Photoshop.

    - re-open photoshop and your PSD.

    - Show the layers or artboards

    - Now you can save as a JPG or whatever you need to.

      F
      felipe-paniago
      Participant
      January 5, 2021

      Same problem here! 

       

      Resolved removing layer visibility and saving again.

       

      bamboo_mcr
      bamboo_mcr
      Participant
      January 5, 2021

      If you're using artboards just hide them all 'Save' close photoshop, reopen, show the artboards and its all there.

      Infruriating issue this 😤

        J
        Jennifer5C09
        Participant
        December 17, 2020

        Same error. I literally cannot work! 

         

          M
          MRobertson_NC
          Known Participant
          December 15, 2020

          Disable all but the bottom layer. Save. Quit. Relaunch.

          It's a terrible workaround, but it usually let's you keep what you've done.

            hannah77804979
            hannah77804979
            Participant
            December 15, 2020

            Thank you!

            KatyPatrick
            KatyPatrick
            Participant
            December 15, 2020

            Same thing! It's driving me NUTS! I'm working on windows. No issues until the last update.

            hannah77804979
            hannah77804979
            Participant
            December 15, 2020

            I am also having the same problem. Have any of you found a solution?

              L
              liran5FAB
              Participant
              December 15, 2020

              Also having problems with saving. 
              and Export As will work unless I change the resolution. once change resolution from 2000px to 1000px it will error out. 

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