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Participating Frequently
July 31, 2017
Answered

Crash with new Camera Raw

  • July 31, 2017
  • 1 reply
  • 655 views

I just tried using the Camera Raw filter within the latest version of Photoshop for the first time since downloading the update this past week.

I tried it twice on the same image, after the computer crashed the first time I tried it.

I am using a Mac Pro 8-core 3,1 (2008) running OS 10.5.5 with 24GB RAM and a solid State boot drive.

I opened an image in the newest version of Photoshop, duplicated the layer, then tried to use the Camera Raw filter on the new layer.  Both times that I tried this, I was able to select the white-balance eyedropper tool, but the computer completely froze when I tried to use the tool.  I could not force-quit and had to do a cold reboot both times.

    This topic has been closed for replies.
    Correct answer robbieboy

    Unchecing "Use Graphics Processor" worked for me!  Whether in opening raw files or using the Camera Raw as a filter.  Thank you!

    1 reply

    davescm
    Community Expert
    Community Expert
    July 31, 2017

    Hi

    Try Preferences > Camera Raw and uncheck "Use Graphics Processor"

    Dave

    robbieboy
    robbieboyCorrect answer
    Participant
    August 25, 2017

    Unchecing "Use Graphics Processor" worked for me!  Whether in opening raw files or using the Camera Raw as a filter.  Thank you!

    Participant
    September 18, 2017

    It also worked for me using windows 10 verion,

    Thanks