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scottt64817097
scottt64817097
Participating Frequently
December 23, 2018
Answered

Crashed opening NEF Raw files

  • December 23, 2018
  • 1 reply
  • 1925 views

Hi.

Has anybody else had problems opening NEF files in the latest update? Everytime I attempt to open a file program crashes, sends an error report then closes.

Thanks

Scott

    This topic has been closed for replies.
    Correct answer davescm

    I have also just tried opening through bridge, which launches PS and crashes again.  This is a fairly major issue that needs to be rectified as all my images are taken in RAW meaning I can do no editing at present.


    Hi Scott

    Try this:

    Open Photoshop and go to Preferences > Camera Raw.  Uncheck "Use Graphcs Processor". Restart.

    Now try and open a NEF file

    Dave

    1 reply

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    December 23, 2018

    Hi Scott,

    If you are using Lightroom for the NEF Raw files, there is a known bug. Quit both programs. Launch Photoshop first, then Lightroom.

    ~ Jane

    scottt64817097
    scottt64817097Author
    Participating Frequently
    December 23, 2018

    Hi Jane,

    Unfortunately this is in Photoshop CC, I have reinstalled it and changed the settings to make sure my graphics card is used as the graphics processor.  I have tried to open older NEF files and the problems remains.

    Thanks

    Scott

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    December 23, 2018

    scottt64817097  wrote

    Unfortunately this is in Photoshop CC

    Hi Scott,

    You can’t open Raw files in Photoshop; you can only open them in ACR through Bridge or Lightroom. So if you are using Bridge, then try launching Photoshop first.

    ~ Jane

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