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Bauer_Photografie
Participant
October 21, 2024
Question

Crashes Crop mode camera raw (Bucket: 10035609)

  • October 21, 2024
  • 1 reply
  • 251 views

Hi, I have updated PS + Camera Raw to the latest version. After that, when I open a raw image in PS -> camera raw opens and when I try to crop the image, I get an instant crash.
I have reinstalled my adobe programs several times, also updated my graphics driver.
If I open the same image in LR and crop in LR -> everything works fine and as expected.
Does anyone have a solution to my problem?
System: RTX 4090, I9-14900K, 96GB Ram

Thanks, Christoph

This topic has been closed for replies.

1 reply

B
Bauer_PhotografieAuthor
Participant
October 29, 2024

Any Adobe Support here for help?

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
November 5, 2024

Hey, @Bauer_Photografie. Welcome to the Photoshop Community. Sorry for the delay; I've checked the crash report submitted through your account. 

 

The GPU info indicates that a Virtual Desktop/GPU app is interfering with how Photoshop & Camera Raw access the RTX 4090. 

 

Please try disabling any third-party program that emulates itself as a virtual GPU adapter and check if that helps. 

 

Thanks! 
Sameer K

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