Crashing and feezing Photoshop 2022 - Windowss 11

Forum|Forum|4 years ago
May 10, 2022
2 replies
209 views

About 2 weeks ago my photoshop would freeze and crash with older files that I have. Some open up but I am unable to work in them. Some crash right on the spot. Yes, my files are big, but that didn't seem to be an issue before, because I made the file on my computer and saved it at the size it was.

I am stuggling to find the sollution to this problem. My computer is relatively new, I bought it in January, it is a a Wacom Mobile Cintiq pro. My computer works perfectly fine except for photoshop.

Windows

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J

J453

Legend

Hi @Siena24397416nkm9 I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

TheDigitalDog

Inspiring

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

If that doesn't work, a few other areas to look into:

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.  Still crashing?
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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