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Participant
November 20, 2018
Question

crashing issues in photoshop

  • November 20, 2018
  • 2 replies
  • 156 views

HI everyone,

I'm having issue with Photoshop cc were the program keeps crashing every time i try to print images.  Once i select Print on the drop down menu the system circles then crashes.  This kind of happen out of the blue it was working fine the day before. I tried uninstalling and reinstalling the program. also made sure all the updates were done. I'm running the latest version of windows 10.

Please help,

Ezell

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2 replies

Participant
November 21, 2018

I had the same problem since the last update. But Derek was right, after resetting the preference it worked again. Thanks Derek!

Derek Cross
Community Expert
Community Expert
November 20, 2018

Try resetting your Photoshop preferences, which you can do under the General tab in Photoshop preferences.