Creative Cloud Desktop app. wrong about photoshop update

Forum|Forum|2 years ago
August 4, 2023
5 replies
540 views

This is not the first time it has happened.

App. says there is an update to photoshop 24.7, but I'm already running the latest version (24.7).

Hit update, says updating & finishes after a while.

Is it maybe getting confused with an update to the Creative Cloud Desktop itself & not Photoshop?

Cheers

Gary

Windows

This topic has been closed for replies.

D Fosse

Community Expert

Like Ged, I've seen this once or twice, and others have reported it too.

Running these "ghost" updates do not change the version number, it stays the same.

I have no idea what the explanation is, maybe security as Ged suggests. Just let it do its thing and run the update, and forget about it. Nothing bad happens.

S

Spirograph

Inspiring

I think you're giving Adobe too much credit by assuming that they're actually updating the application with security updates or some other small improvement while not bumping the version number.

I'm confident that this is a bug in Creative Cloud, where it incorrectly reports that an update is available for Photoshop when there isn't. I'm on Photoshop 25.6.0. The last modified times for all of the files in the Photoshop application folder in Windows show March 22, 2024, at 8:00pm EST. I know I upgraded to 25.6.0 days ago.

I noticed that the folder for "Adobe Creative Cloud Experience" and the files within show a last modified time a bit earlier this evening (3/26), around the time I received the notification that Photoshop was updated.

So, it might be misleading to say that the update is for Photoshop. It might be an update for the Creative Cloud App or other common applications/libraries that are part of Creative Cloud.

G

garydingleAuthor

Known Participant

Yeah sure is confusing if Adobe are updating but keeping same version number.

I'm retired now, but most of my working life was in EDP (was electronic data processing LOL) then I.T., and we'd NEVER allow this, as you end up with 2 different program object codes, but same version number!