Crop tool not selecting whole canvas

Forum|Forum|4 years ago
June 7, 2021
1 reply
1011 views

Hi all,

I am used to a single left-click with the crop tool selecting the entire canvas, which can then be adjusted with the handles. Now when I left-click, nothing happens and I have to drag and draw a shape, which is much less useful.

Is there a setting that I have accidentally changed, or has Adobe decided that I no longer want this feature?

Thanks a lot

Problem or error

This topic has been closed for replies.

Correct answer jane-e

It still works for me. Can you try:

Confirm you don't have a selection before you start
Click the Crop tool a second time
Reset the Crop tool: right-click the tool in the options bar (not Tools panel) and Reset Tool

Let us know if any of this works before we send you to Preferences > Reset Preferences on Quit (after backing up customization).

~ Jane

jane-e

Correct answer

Community Expert

It still works for me. Can you try:

Confirm you don't have a selection before you start
Click the Crop tool a second time
Reset the Crop tool: right-click the tool in the options bar (not Tools panel) and Reset Tool

Let us know if any of this works before we send you to Preferences > Reset Preferences on Quit (after backing up customization).

~ Jane

P

PhobiclyAuthor

Participant

Thanks a lot, Jane. Reset Preferences fixed it.

jane-e

Community Expert

You're welcome, @Phobicly 😊

~ Jane

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded