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Linns2
Inspiring
October 6, 2017
Question

Crop Tool Presets in CC2017 with High Sierra?

  • October 6, 2017
  • 1 reply
  • 552 views

I am new to CC but have been a CS user for many years. I seem to be having trouble with the numbers ‘sticking’ for width, length and dpi when trying to create crop tool presets. The numbers randomly change as I am entering them. I am not trying anything esoteric, just filling in the boxes with either inches or pixels and dpi and all of them keep changing randomly, sometimes by several inches, sometimes by decimal points. It usually takes three tries to get it to stick to the numbers I input.  Any suggestions for a fix for this?  Thanks so much.

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    1 reply

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    October 6, 2017

    http://www.digitalartsonline.co.uk/news/creative-software/adobe-illustrator-indesign-wacom-tablet-users-shouldnt-update-…

    JJMack
    L
    Linns2Author
    Inspiring
    October 7, 2017

    Thank you for your reply JJMack. In this case, I am not using Adobe Illustrator, InDesign, nor a Wacom tablet, just Photoshop straight up. Though I am on a new computer with High Sierra.

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    October 7, 2017

    I have Photoshop CC 2017.1.1 running on my 2012 MBP/MacOS 10.13  I should mention there is a HS update already out addressing a problem with the APFS encryption password.

    I can plug in the W x H x Resolution numbers and units and save them as a preset, then revisit that preset and the correct numbers are filled in the Crop Tool options bar.

    I can suggest resetting the crop tool and if that fails reset preferences.

    Gene

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