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Participant
October 7, 2017
Answered

CS3 to Non activation

  • October 7, 2017
  • 2 replies
  • 654 views

Hi,

I`ve downloaded the Non Activation version from the website, and have the new serial number, however once installed, when i try to go into the program, it still behaves though i`ve just installed it from the disc, just get a re-activate button which comes back and says no internet connection. Its never asked me for the new serial number, and i`ve tried downloading/re installing it 4-5 times. I`ve tried talking with Adobe through chat twice and just get told they have probs, come back in a few hrs, so thats a waste of time.

Any help would be appreciated.

Thanks,

Dan

    This topic has been closed for replies.
    Correct answer Jeff Arola

    Hopefully this will resolve the issue:

    https://helpx.adobe.com/x-productkb/global/temporary-activation-expired.html

    2 replies

    JJMack
    Community Expert
    Community Expert
    October 7, 2017

    Are you sure you are using the new installer you downloaded to install CS3 not your old installer.  During the install precess you should get a window to enter the serial.

    JJMack
    Participant
    October 7, 2017

    Yup, i follow the instructions it gave in the FAQ link on the screen i posted, download link is in a table, Downloaded it onto different drives.. no request for a serial number, just asks me where i actually want to install it and gets on with it

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity ExpertCorrect answer
    Community Expert
    October 8, 2017
    JJMack
    Community Expert
    Community Expert
    October 7, 2017

    The activation servers have been taken down.  That Install does not need to be activated.  You need to use the serial you received for the new download installing CS3.   Should you try to activate register it you will not be able to it should still work.

    JJMack
    Participant
    October 7, 2017

    Thanks for the reply, I understand what you`ve said, but its never given me a chance to put the new serial number in at any point.  This is the only screen it gives me, thus leads to the cant access server stuff. and thats 4-5 attempts at re downloading it (Program and installer) and re installing it.