CS4 bug: brush cursor display is incomplete

I honestly don't want to get into an argument but I have a question. Why do people expect to do any serious Photoshop work on a laptop? And if they do need to do so, why not just use Elements, which is less demanding? Laptops don't have the power to begin with, and evidently, support is not that great. After working on a regular tower system with two monitors the idea of working in a laptop seems like going from driving to walking. Just my opinion.

Intel Quad, 8 gigs, Vista 64 Home Premium, Nvidia 9800GT (7.15.11.7556) NOT latest driver. It's very confusing to me why my Nvidia card is (thankfully) working as it should while others have problems.

CS4 works great, so far. Only complaint is the Lasso tool completes selections before I'm ready. I've had this problem in other versions and my work-around is to do small selections and keep adding to them.

And I do sympathize with those having problem. That is my point, John, Dave and others are very knowledgeable and do feel for those having trouble. There are even Adobe people here trying to sort this all out. I'm pretty sure they want to provide a product they can be proud of. And no, I do not always defend Adobe. Don't get me started on CS Re-activation.
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>I'm only trying to help out those who DO still need support.

fair enough. and thanks.

>it's been 6 weeks and I still have no word back still have no word back from the laptop manufacturer

write em again!

The one and only person who provided any "real support" for me (a laptop user who still to this day would be unable to use CS4 if it were up to folks in this thread) - did so in private, via direct email to me, his name: Adam Jerugim.

While admitting that the bug is still in the nVidia driver (something I've never disputed), he suggested a work around via a registry change which would allow CS4 to enable old GPUs to work.

A workaround. That's all that was needed -while- waiting for nVidia to catch up.

Hoping to provide a "hint" to the more vocal participants of this thread, I pointed out in post #43 that a registry setting was available direct from Adobe which could work around the problem. (emphasis again on WORK AROUND)

Yet in spite of the hint ... people such as Chris and Dave Milbut continue to insist that there is no solution other than to contact nVidia. (true, that is the ultimate solution, but it ignores that there is a "work around" --- again I said "work around" --- which is available to get you up and running in the mean time while you wait)

I watched as more people came into this thread still having the problems.

Finally I suggested to Adam that he pop into the thread and provide the work around himself.

He did so. See post #68.

Now, even with the "work around" available, I still see nothing but recommendations of "go rant against your video card supplier" without even a hint that "yes, while you wait, you can use this solution in the mean time".

And that is the only reason at all that I popped in again ... is to point out that yes, there is a "work around" available.

I'm already using it. I'm not one of those in need of support at this point in time. I'm only trying to help out those who DO still need support.

Post #68 folks. Go back to that one and you'll see it.

(meanwhile, after it's been 6 weeks and I still have no word back from the laptop manufacturer - so another big THANK YOU to Adam for helping get my CS4 up and running)

>I've seen no tolerance on the part of the ones without problems

then you don't visit many threads. there's plenty of tolerance and sympathy and help for people who don't just rant at other users who are here trying to share and help for free. like john said, if you don't like the advice, you can either take your own advice or ask for your money back.

I've seen no tolerance on the part of the ones without problems. All I've seen is the recommendation for a rant against video card makers even for those unfortunate enough to have no recourse to get to video card manufacturers (nVidia does NOT support laptops).

I highly recommend re-reading of this thread.

Thanks for stopping by.

> LUCKY YOU. Bow out.

Doesn't it occur to you mate that people without problems might

a. be able to help by describing what they did right?

b. have sympathy with the unfortunates that are having problems?

c. have sympathy with the Adobe engineers who don't set crazy Suite marketing deadlines?

If you can't be more tolerant, take your own advice!

I see that truncated brush as well, and it's not on any kind of late model board. It' not even a PCIe video but a PCI. So Open GL isn't a factor. It won't run at all.

The fact of the matter is that CS4 is not very kind to legacy stuff. Unfortunately, it doesn't seem kind to current stuff either. That or by the release date, everything out there is legacy.

wah. yawn.

> i am an end user.

That changes nothing in what I said. All that says is that you are apparently one of the fortunate ones who is not affected by the problem. LUCKY YOU. Bow out. The issue is between those who are affected and Adobe - and you quite obviously don't appreciate what they are going through.

Take away your working machine. Replace it with a laptop and un-upgradeable video drivers. Pay good money for an upgrade to CS4. Start trying to use it. Then see how you feel. The tune will quickly change.

AGAIN: Adobe has posted a work around. It is mentioned right here in this thread. Adobe listened. Adobe responded. Why continue the "hard line". Download the work around. Begin using it now. Then go scream at those who maintain the video drivers.

> I also agree with the person who mention that maybe the software was not fully baked for release.

I agree, dave.

>With that in mind we all come together as users in this tiny webspace trying to help each other out as much as we can until the software powers to be can iron things out.

yup. i log in here every day to learn and to help out by passing that along. that's what this forum is all about.