CS4 crashes when using the text tool

I am experiencing the same issue as well as another collegue at work... both using cs4, windows7 and

only happening to the 64bit version not the other version. IT uninstalled and reinstalled and still same issue...

just thought I would post too and perhaps a fix can be created by Adobe

Also... InDesign and Illustrator are just fine. The only crashing occurs with Photoshop.

I just started recently encountering this problem as well (Win Vista, 64 bit, crashing when trying to load font previews). There was no problem until I recently did a lot of maintenance on my computer, including a complete defragment (system files too), so my guess is that some font files got corrupted

I worked around the problem by disabling the font preview option in my preferences. PS CS4 once again runs beautifully on my system. I miss the preview feature badly, but until I can isolate the damaged fonts, this will have to do. I did not have to change any other preferences.

As far as isolating corrupted fonts... I've removed all of the fonts that Windows will allow me to remove (probably a good 75% of what was installed, since I didn't have too many extras at the time) and that did not solve the problem. I will keep trying to overwrite these fonts with (hopefully clean) copies that I'll try to obtain from others. If I can isolate a problem file, I'll submit it, or upload it and post a link here.

Meanwhile, thank you to everyone — Adobe staff and forum users alike — who have been working together to try to fix this.

~ Kristal Lee

Holy Cow I am having the same problem. I just got a new computer with vista 64bit. I am getting the same problem when I go to use the text tool. I uninstaled and reinstaled photoshop but it didnt do anything. My vista Ultimate is up to date aloso.

can anyone help please, thank you!

Hi again.

I discovered that this is a problem with something in the preferences file C:\Documents and Settings\%user%\Program data\Adobe\Adobe Photoshop CS4\Adobe Photoshop CS4 Settings\Adobe Photoshop CS4 Prefs.psp

You should delete this file (rename it to preserve) and the problem ends. You have to redefine your preferences but up to the moment I don't know other way to solve it.

I don't know the cause of the problem, but if I find it, I'll tell you. (Please, be kind to tell me if you foun this cause by yourself or other way to solve it without loosing the preferences).

Best regards.

JL

I friend.

I have the same problem as you. I use Suitcase 11.

I had the problem for the first time one month ago, or so, and I solved the problem uninstalling and reinstalling Photoshop. Now I have the same problem again. The symptom I noticed is that when Photoshop works fine, when I start the program, while loadind the program itself it runs a procedure refered with fonts, and now that it fails again, it don't load this module refered to fonts.

Indesign and Illustrator works fine, instead.

I don't know if the problem arises when I load a font, a particular font or what can be the cause but the other referred applications works without any problem.

Do you also use Suitcase? Have you have the same symptom that don´t load the module fonts when starting Photoshop?

I would be gratteful if you could tell me if or when you solved the problem.

Best regards.

JL

The first thing to try is resetting the text tool from the drop down menu in the Character palette or in the Options bar, next to the "T" icon.