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A
Anonymous
June 7, 2010
Answered

CS5 Merge To HDR Pro hangs Photoshop (Win 7, 64-bit)

  • June 7, 2010
  • 12 replies
  • 36276 views

Hi,

I've had Photoshop CS5 Extended for about 2 weeks. I'm using the 64 bit version with Windows 7 64 bit. So far it's been working ok but I'm now getting an issue with 'Merge to HDR Pro'. Once I've entered my settings and clicked 'ok' Photoshop stops responding. I have to start the 'Task Manager' and force quit Photoshop.

Is this a common issue or am I the only one whose getting it? Is there a solution?

Thanks

    This topic has been closed for replies.
    Correct answer Chris Cox

    You mean it hangs or freezes Photoshop, not crashes.

    No, I haven't seen too many reports of that.

    Can you give us more details about your system and what sort of files you're using as input to MergeToHDRPro ?

    12 replies

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    V
    VictoriaWhitte
    Participating Frequently
    June 8, 2010

    I am sure that HDR Pro is not crashed  Photoshop.   Try following: check your original files ( files that you want to merge ). Check exposures( may be Photoshop can’t to merge the files because some of them are in the same exposures and  program trying to analyze it and that is why it is taking more time than usual)

    Victoria Pavlov

    Chris Cox
    Chris CoxCorrect answer
    Legend
    June 7, 2010

    You mean it hangs or freezes Photoshop, not crashes.

    No, I haven't seen too many reports of that.

    Can you give us more details about your system and what sort of files you're using as input to MergeToHDRPro ?

    A
    Anonymous
    June 8, 2010

    Thanks for your response.

    In answer to your question I'm not entirely sure. My machine doesn't crash. When I go to Automate/Merge to HDR Pro I can browse to my files, choose them and alter the settings in the HDR Pro window until my image looks the way I want it to. But when I click 'OK' the process of generating the HDR file seems to begin then stop. I can see my original images in the layer stack inside Photoshop and an empty layer at the bottom of the stack called 'Merge to HDR Pro'. It doesn't get any further than that. The only thing I can do is go to my Task Manager, where Photoshop will be listed as 'Not Responding'. I use RAW files from my Canon 40D.

    I can't give you very precise details about my system because I had it custom built and I'm not very good with technical stuff. I can tell you that it is a 64 bit machine with a 120Gb solid state primary HD running Windows 7 64bit,  and 2 1Tb secondary drives. It currently has 6Gb RAM. The motherboard is overclocked. My gfx card is an Nvidia GeForce GTX 295.

    Thanks again.

    S.

    Noel Carboni
    Noel Carboni
    Legend
    June 8, 2010

    To build on what Victoria said, the operation can take a very long time, especially with large files and/or a lot of files...  Have you allowed it enough time?  Start a Merge to HDR Pro operation some time when you're leaving the computer, and let it run for many minutes.

    No matter how powerful a computer the hardware people invent, the software people will invent software to bog it down.

    -Noel

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