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marjaa41004683
Participant
March 30, 2018
Answered

CS5 Photoshop crashes on print and other weird problems (High Sierra 10.3.3)

  • March 30, 2018
  • 3 replies
  • 2605 views

I was wondering if my very old Photoshop (CS5) can be made to work with MacBook Pro (2016) and High Sierra 10.3.3). I now tried printing for the first time, and it does open the printing screen with options, but if I touch "preferences" Photoshop will crash.

A second problem: Indesign, Illustrator and Photoshop end in a weird way, so that even if I close them normally, they always give the error message that the program stopped working unexpectedly.

Otherwise, they have been working okay, and since I do not use them much professionally, I'd like to keep my old software rather than upgrade to the monthly paying model that seems to be the only option nowadays. Any advice would be highly appreciated.

I did try the updates for all Adobe programs; some of them were installed, I think, but with others there were problems. Could it be the thing about the Mac gatekeeper?

    This topic has been closed for replies.
    Correct answer Miles225626265ila

    Hi Miles. She never did respond and I have yet to figure out what the exact issue is. Now I export everything to a pdf before printing while I try and figure it out.


    Hi Steve

    Try this!

    https://www.youtube.com/watch?v=hle1cf7QVL8

    It's all quite simple really........ If you use the Queen's English!!

    3 replies

    M
    Miles225626265ila
    Participating Frequently
    January 9, 2022

    Hi Neil

    I have an issue with calibrating my iMac to my Canon Pixma Pro-100s printer. I know it is v expensive to do 'properly, but I believe it can be sorted 'in house' to a lesser degree. It looks like there are a lot of options within a lot of boxes!! Are you able to offer any guidance?

    Kind regards

    Miles

    K
    karen114
    Participant
    January 8, 2020

    Hi!  I just solved this problem myself in Adobe CS5 in macOS High Sierra by simply pressing Command-I on the Photoshop app itself to Get Info, and checked the box to run program in 32-bit mode mode.  It worked like a charm!  Now it works with both of my printers without crashing.  A simple and elegant solution if there ever was one!

      D
      Daniel5C79
      Participant
      February 16, 2021

      Thank you sooo much Karen!!! It works great!!!

      (I had been trying to fix this issue for years... until I read your solution!)

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      March 31, 2018

      The AAM should be updated and that doesn't need any special permissions.

      Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

      Then try Help > Updates  to get CS5 from the base 12.0.0 to 12.0.4 which is to fix print bugs.

      M
      marjaa41004683Author
      Participant
      April 13, 2018

      Hi, thanks for the reply. Part one went well, but on installing, I got the following error message regarding most of the Adobe products:

      There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      April 13, 2018

      Does updating from to 10.13.4 help? It was just recently released.

      Also see this: Adobe Application Manager Trying to Update itself gives Error Code: U43M1D207

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