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haroldf68911394
Participant
October 13, 2024
Question

CS5 Won't Activate

  • October 13, 2024
  • 1 reply
  • 360 views

I deactivated CS5 Master Collection. I checked to make sure it was deactivated. It was and I installed.

 

I installed it on the SAME machine, same version of Windows (just reinstalled) and now it says I've reached my activation limit.

 

Support (via chat) says that they aren't supporting the product anymore and I'm out of luck.

 

I don't understand how I can buy a perpetual license to software and now they've cut off my access.

 

What can I do to get this activated? I feel like I really did this the right way.

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
October 13, 2024

@haroldf68911394 unfortunately there's not much you can do, Adobe have stopped resetting activation counts

https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413

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haroldf68911394Author
Participant
October 14, 2024

There's something wrong and illegal about buying a piece of software that they choose to no longer let you use. This software cost thousands of dollars and I'm abiding by the TOCs.

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