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J
JayS_In_CT
Participating Frequently
October 2, 2010
Answered

CS5Service Manager seeking Confidential information in Apple Keychain?

  • October 2, 2010
  • 1 reply
  • 24597 views

All,

Just installed CS5 Extended on my Macbook Pro (10.6.3) and getting a message whenever I start CS5 as follows:

______________________

CS5ServiceMnaager wants to use your confidential information stored in "Adobe CS Live 1.0-com.adobe.renga" in your keychain.

The authenticuty of "CS5ServiceManager" cannot be verified. Do you want to allow access to this item?

______________________

I'm coming from CS3 and have never seen this before.  My choices are to always allow it, deny, or allow one time.

Sorry if a basic question.  A search in the forum didn't show anything.

Jay S.

    This topic has been closed for replies.
    Correct answer responsible_reporter0176

    SG... wrote:

    Hi Jay,

    Delete that entry and the alert should go away. The keychain will only get set again if you select the 'Stay signed in' option when trying to access a service, IIRC. I think it get sets on installation when you are asked for your Adobe ID, but need to verify that behavior. And, the error you originally reported should only show up if the executable's binary gets modified (ie. update to CS5ServiceManager).

    regards,

    steve

    Steve,

    Will give it a try and report back.  I remember providing my Adobe ID during installation, but again I don't remember any notification regarding installing something that would be retrieved from the keychain.

    Thanks!


    Jay S.


    I posted a very similar question yesterday b/c my search within the forums didn't show me this information in the results.  this post was extremely helpful.  i deleted Adobe from my keychain, and this request has stopped popping up when i open programs within the suite.

    thank you!!!

    JD

    1 reply

    AZDawg
    AZDawg
    Participant
    October 3, 2010

    CS5 has so many Internet related callbacks to Adobe, it's kind if uncomfortable. CS Live, Help, asking for Adobe ID, etc. I wish they wouldn't do all this online stuff in their apps. It does make you wonder about Big Brother.

    J
    JayS_In_CTAuthor
    Participating Frequently
    October 3, 2010

    AZDawg wrote:

    CS5 has so many Internet related callbacks to Adobe, it's kind if uncomfortable. CS Live, Help, asking for Adobe ID, etc. I wish they wouldn't do all this online stuff in their apps. It does make you wonder about Big Brother.

    I'm just not sure if I'm supposed to allow this or not.  It seems likes it is looking for a file of its own, which IS in the keychain.  I'd just like to know why Adobe needs access to anything in my Apple OSX keychain.  If I say "No" forever, what am I giving up?

    Jay S.

    _scott__
    _scott__
    Legend
    October 3, 2010

    Primarily it's a call for updates. I'd allow it. But that's me.

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