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R
roberts66323579
Participant
November 4, 2015
Question

CS6 El Capitan - Image icon Previews not working in Finder Application

  • November 4, 2015
  • 5 replies
  • 12301 views

Just upgraded to El Capitan from Yosemite. After installing I notice that Some icons in Finder do not resolve a preview of the image. Doesn't matter if I am in Finder icon view mode, column mode etc. I did right click on a file name and went into "Get Info" to check the preview application.  I set it to Photoshop CS6 and that still did not fix the issue,although The preview works fine in the 'Get Info" window. I even opened the file in CS6 which worked fine and closed and the icon preview is still not visible. I even reinstalled Photoshop CS6.

There seems to be a disconnect between Photoshop CS6 and the Mac OS Finder Application.

Any Help??

    This topic has been closed for replies.

    5 replies

    V
    vg_adobeuser
    Participant
    August 12, 2016

    Found this solution, deleting the com.apple.finder.plist file in library/preferences and restarting (force quit) finder made my psd-thumbnails come back.

    See original page here: Easy fix for Mac Finder preview thumnails not displaying | The art of Jen Goode

    Easy fix for Mac Finder preview thumnails not displaying

    Every so often I find that my preview thumbnails through my Mac finder disappear. They don’t disappear entirely, they just stop displaying the preview of the file and show only the generic jpeg icon. It’s a fairly bothersome problem, especially when so much of my work is visual. Fortunately, there’s an easy fix for this, however the fix isn’t always easy to locate when searching the web for answers. So, I thought I’d share it here for you (and for me the next time I need it.)

    1. Open to the Preferences folder of your home directory
      (your home > library > preferences)
    2. Delete com.apple.finder.plist
    3. Right click on Finder icon and select Relaunch. (You can also open the force quit window and relaunch Finder.)
    Note: You may see some previews and not others.. if it seems that your Photoshop file preview thumbnails are fine, this could be because Photoshop saves a preview intentionally where as other applications are showing previews differently.2 other things to try to fix missing file preview thumbnails:
    • Make sure “Show preview” options is selected. If the problem is only affecting a specific folder, look at your folder’s “View Options” (finder > view > show view options) then select “show icon preview. Close the options window.  This problem could be due to a corruption in the “.DS_Store” file that contains these settings
    • Change the default application associate with your file/s. To render certain file types, the Finder uses “Preview” by default. If you have changed to a third-party application, it is possible the switch is causing problems with your previews. You can fix this by selecting one of your mis-displaying files and choosing the Preview application as the default handler.
      1. Right click the file
      2. Get info
      3. Under “open with” choose the application “Preview”
      4. Optionally you can then choose “change all” – however I wouldn’t recommend this unless you’re certain you’d like all similar files to open with Preview. Otherwise you’ll end up with another bothersome problem.. everythin opening in Preview when you’d rather it open elsewhere.

    { 16 comments… read them below or add one }

    wax lily
    wax lily
    Inspiring
    July 19, 2016

    According to this support post from Apple, it sounds like the problem lies with Adobe Illustrator and the previews it generates for each file. Sometimes the Illustrator Finder previews are there for me, then eventually they will disappear and I have to restart my Mac for a temporary fix. Any help?

    wax lily
    wax lily
    Inspiring
    July 19, 2016

    Having same issue. My Illustrator file previews in Finder keep turning to generic Illustrator icons, instead of file preview. So I can't see the contents of the file in Finder window. Mac - El Capitan. This only happens with Illustrator, no other applications. Very frustrating problem because you must open each individual .ai to find the one you need, and when I am working on a project I typically save a number of files at different stages of progress. Can anyone help?

    M
    mlewis@taunton.com
    Participant
    February 10, 2016

    I was having the same problem: OS X 10.11.3, Photoshop CS6 .TIF's, and missing image preview icons.

    It turns out that I was only missing the preview icons on Windows file server volumes. Once the .TIF's  were copied locally, the image preview icons showed up in the Finder.

    I was connecting to the Windows server volumes with "smb://...", which uses SMB v3 (I think). Once I switched back to "cifs://..." (which uses SMB v1), the image preview icons showed up fine.

    I don't know if Photoshop saves the Preview icons as a resource fork, but if so, SMB v3 handles them differently.

    Mrinmay Majhi
    Mrinmay Majhi
    Participating Frequently
    November 4, 2015

    Hi roberts66323579

    This issue seems to be with the operating system. Please contact Apple Support.

    You may refer to the link in which same issue has been discussed : Unable to view jpg in Preview El Capitan | Apple Support Communities

    Hope this helps.

    ~Mrinmay

    R
    roberts66323579Author
    Participant
    November 4, 2015

    Thanks for the effort Mrinmay but, preview application is not my problem. My issue is with the "Finder" application. When looking at files in "Finder App" the icons do not resolve to a icon size preview of the image. I tried "Icon View" and "Column View". In either case the image is not shown.

    Any other suggestions?

    Mrinmay Majhi
    Mrinmay Majhi
    Participating Frequently
    November 5, 2015

    Finder is a file explorer application in Mac machine.

    Please contact Apple support for assistance with Finder.

    ~Mrinmay

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