CS6 in use on another computer

Forum|Forum|2 years ago
January 23, 2024
3 replies
200 views

I've owned CS6 for 8 years. My computer crashed and I purchased a new one. First problem is It won't recognize my license, states it is in use by another computer. I had no way to deactivate it on the old one. Second problem, my new pc is a gamer pc and it has no cd drive for me to download CS6 to. THe new pc is also a WIN 11 pro.

Windows

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Ged_Traynor

Community Expert

@Thomas349915809wwd you download CS6 from the below link

https://prodesigntools.com/adobe-cs6-direct-download-links.html

Peru Bob

Community Expert

. Second problem, my new pc is a gamer pc and it has no cd drive for me to download CS6 to.

By @Thomas349915809wwd

Get an external disc drive like these:

https://www.amazon.com/s?k=external+disc+drive&ref=bnav_search_go

Peru Bob

Community Expert

I had no way to deactivate it on the old one.

By @Thomas349915809wwd

Please go to Adobe Customer Service and only ask to have your activations reset (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

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