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happy_Mercury15A8
Participating Frequently
May 17, 2012
Question

Cs6 slow, lagging performance

  • May 17, 2012
  • 4 replies
  • 21899 views

As in the title, I have Photoshop cs6 and I cannot make it work properly. It's almost as the program was running on a much slower system. Common optimization has given no results. I can wait 5 seconds or more before seeing the effect of a command or brush stroke.

Cs5 gives no such probelms. I have a 64 bit Windows 7, but 32 and 64 bit versions behave the same.

    This topic has been closed for replies.

    4 replies

    A
    Artur Obrzut
    Participant
    May 20, 2012

    I have exactly the same problem

    Similar configuration, same system, Intel i7 processor

      J
      jayjayuk3
      Participant
      May 19, 2012

      Hi,

      Have you tried updateing you Graphics Card Driver?

      You should be able to run a check here:

      http://www.intel.com/p/en_US/support/detect

      H
      happy_Mercury15A8Author
      Participating Frequently
      May 19, 2012

      Of course I checked if there was any problem with my graphics card driver, but I seem to have the latest version.

      On a last effort to see if I could make it work, I uninstalled every single thing with the Adobe tool, and now I'm testing the program. Let's see how it goes.

      H
      happy_Mercury15A8Author
      Participating Frequently
      May 20, 2012

      No luck. It seems to work fine with one-layered documents, but as soon as the count goes up, it becomes sluggish.

      The strange thing is, that at times the program works almost fine, only to slow down again in a matter of seconds.

      I'm totally excited about the new painting brushes and all and I really want to upgrade, but what can I do?

      Adam Jerugim
      Community Manager
      Adam JerugimCommunity Manager
      Community Manager
      May 17, 2012

      Have you tried disabling "Use Graphics Processor" in the performance preferences?  You can also try changing the setting from the default (advanced) to Basic and see if that helps.

      Finally, I'd suggest lowering the total amount of RAM allocated to Photoshop to 70% to see if that helps with overall performance.

      Please let me know if any of these changes make a difference.  If not, we can try some other steps.

      Thanks,

      Adam

      H
      happy_Mercury15A8Author
      Participating Frequently
      May 18, 2012

      Hello Adam. Thank you for your help, but common performance problems seem not to be the issue here. Disabling the graphics card if anything worsened performance. I just did two system restores so I don't think it's got to do with malware, but you never know.

      H
      happy_Mercury15A8Author
      Participating Frequently
      May 17, 2012

      Here are my specs:

      Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

      Operating System: Windows 7 64-bit

      Version: 6.1 Service Pack 1

      System architecture: AMD CPU Family:15, Model:5, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3

      Physical processor count: 3

      Processor speed: 3314 MHz

      Built-in memory: 16382 MB

      Free memory: 14239 MB

      Memory available to Photoshop: 14750 MB

      Memory used by Photoshop: 94 %

      Image tile size: 132K

      Image cache levels: 4

      OpenGL Drawing: Enabled.

      OpenGL Drawing Mode: Advanced

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      OpenGL Allow Old GPUs: Not Detected.

      Video Card Vendor: NVIDIA Corporation

      Video Card Renderer: GeForce 9800 GTX/9800 GTX+/PCIe/SSE2

      Display: 2

      Display Bounds:=  top: 0, left: 1920, bottom: 1200, right: 3520

      Display: 1

      Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920

      Video Card Number: 1

      Video Card: NVIDIA GeForce 9800 GTX/9800 GTX+

      OpenCL Unavailable

      Driver Version: 8.17.12.9610

      Driver Date: 20120229000000.000000-000

      Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

      Video Mode: 1920 x 1080 x 4294967296 colori

      Video Card Caption: NVIDIA GeForce 9800 GTX/9800 GTX+

      Video Card Memory: 512 MB

      Video Rect Texture Size: 8192

      Serial number: Tryout Version

      Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

      Temporary file path: C:\Users\FRANCE~1\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        F:\, 135,2G, 43,5G free

        E:\, 97,7G, 59,3G free

        C:\, 232,8G, 167,8G free

      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

      Additional Plug-ins folder: not set

      Installed components:

         A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

         ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997

         adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

         AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

         AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052

         AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

         AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

         AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

         AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

         AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

         adobe_caps.dll   Adobe CAPS   6,0,29,0  

         AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997

         ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

         aif_core.dll   AIF   3.0   62.490293

         aif_ocl.dll   AIF   3.0   62.490293

         aif_ogl.dll   AIF   3.0   62.490293

         amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

         ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997

         AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

         AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

         Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997

         BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997

         boost_date_time.dll   DVA Product   6.0.0  

         boost_signals.dll   DVA Product   6.0.0  

         boost_system.dll   DVA Product   6.0.0  

         boost_threads.dll   DVA Product   6.0.0  

         cg.dll   NVIDIA Cg Runtime   3.0.00007  

         cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

         CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

         CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997

         data_flow.dll   AIF   3.0   62.490293

         dvaaudiodevice.dll   DVA Product   6.0.0  

         dvacore.dll   DVA Product   6.0.0  

         dvamarshal.dll   DVA Product   6.0.0  

         dvamediatypes.dll   DVA Product   6.0.0  

         dvaplayer.dll   DVA Product   6.0.0  

         dvatransport.dll   DVA Product   6.0.0  

         dvaunittesting.dll   DVA Product   6.0.0  

         dynamiclink.dll   DVA Product   6.0.0  

         ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

         FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

         filter_graph.dll   AIF   3.0   62.490293

         hydra_filters.dll   AIF   3.0   62.490293

         icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         image_compiler.dll   AIF   3.0   62.490293

         image_flow.dll   AIF   3.0   62.490293

         image_runtime.dll   AIF   3.0   62.490293

         JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

         libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

         LogSession.dll   LogSession   2.1.2.1640  

         mediacoreif.dll   DVA Product   6.0.0  

         MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

         msvcm80.dll   Microsoft� Visual Studio� 2005   8.00.50727.6195  

         msvcm90.dll   Microsoft� Visual Studio� 2008   9.00.30729.1  

         msvcp100.dll   Microsoft� Visual Studio� 2010   10.00.40219.1  

         msvcp80.dll   Microsoft� Visual Studio� 2005   8.00.50727.6195  

         msvcp90.dll   Microsoft� Visual Studio� 2008   9.00.30729.1  

         msvcr100.dll   Microsoft� Visual Studio� 2010   10.00.40219.1  

         msvcr80.dll   Microsoft� Visual Studio� 2005   8.00.50727.6195  

         msvcr90.dll   Microsoft� Visual Studio� 2008   9.00.30729.1  

         pdfsettings.dll   Adobe PDFSettings   1.04  

         Photoshop.dll   Adobe Photoshop CS6   CS6  

         Plugin.dll   Adobe Photoshop CS6   CS6  

         PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  

         PSArt.dll   Adobe Photoshop CS6   CS6  

         PSViews.dll   Adobe Photoshop CS6   CS6  

         SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

         ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

         tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

         TfFontMgr.dll   FontMgr   9.3.0.113  

         TfKernel.dll   Kernel   9.3.0.113  

         TFKGEOM.dll   Kernel Geom   9.3.0.113  

         TFUGEOM.dll   Adobe, UGeom�   9.3.0.113  

         updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

         WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

         wu3d.dll   U3D Writer   9.3.0.113  

      Required plug-ins:

         3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Accented Edges 13.0

         Adaptive Wide Angle 13.0

         ADM 3.11x01

         Angled Strokes 13.0

         Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Bas Relief 13.0

         BMP 13.0

         Camera Raw 7.0

         Chalk & Charcoal 13.0

         Charcoal 13.0

         Chrome 13.0

         Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Color Halftone 13.0

         Colored Pencil 13.0

         CompuServe GIF 13.0

         Cont� Crayon 13.0

         Craquelure 13.0

         Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Crop and Straighten Photos Filter 13.0

         Crosshatch 13.0

         Crystallize 13.0

         Cutout 13.0

         Dark Strokes 13.0

         De-Interlace 13.0

         Dicom 13.0

         Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Diffuse Glow 13.0

         Displace 13.0

         Dry Brush 13.0

         Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Embed Watermark 4.0

         Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Extrude 13.0

         FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Fibers 13.0

         Film Grain 13.0

         Filter Gallery 13.0

         Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Fresco 13.0

         Glass 13.0

         Glowing Edges 13.

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