Skip to main content
A
attilak94560809
Participant
September 22, 2018
Answered

ctrl+n isn't working please help

  • September 22, 2018
  • 3 replies
  • 488 views

Hello

ctrl+n isn't working for some reason . Any ideas please.

When I opened the Photoshop 2018 before I had a lot's of previous work on the black background so I could choose any of them to start my work , but now is just a black blank background show up.

Thanks

This topic has been closed for replies.
Correct answer attilak94560809

Hi Everyone

I just fixed the problem. Reinstall the photoshop is the key for it. I did it and it's working perfectly.

Thanks for the help

3 replies

A
attilak94560809AuthorCorrect answer
Participant
September 23, 2018

Hi Everyone

I just fixed the problem. Reinstall the photoshop is the key for it. I did it and it's working perfectly.

Thanks for the help

    cinziamarotta
    cinziamarotta
    Participating Frequently
    September 22, 2018

    Hi,

    read here, it could help you:

    Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    September 22, 2018

    Hi Attilak,

    We're sorry to hear about Ctrl+N not working, could you please try resetting the preferences of Photoshop and let us know if it helps?

    Preferences in Photoshop

    Regards,
    Sahil

    A
    attilak94560809Author
    Participant
    September 22, 2018

    Hi

    Thanks for the reply , but unfortunately did not work.

    May be reinstall

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    September 22, 2018

    If you reinstall, you may need to use the Cleaner Tool:

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices