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March 30, 2020
Question

Cursor randomly jumps around: Photoshop and Bridge with WACOM Intuos Pro M

  • March 30, 2020
  • 0 replies
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Hello all

I am a photographer and need some very urgent assistance.
  • I have a CC Suite account and have been using this on my MacBook Pro for some time with great success.
  • Recently, I updated the Mac to the latest OS Catalina and also the CC to the latest revision.
  • Since then, I find that when I use CC applications with the Wacom tablet, the cursor randomly starts jumping around.
  • I contacted Wacom who asked me to try a number of things such as driver cleaning and reinstalling, but this did not work. They then asked me to download a specific sketching application and test in that. There were no issues at all when using that application.
  • Likewise, the issue does not occur outside of the Adobe Apps - Desktop, MS Word, etc are all fine. As soon as the pointer focus is in the Adobe app the issue starts occurring randomly.
  • I have even tried reinstalling the OS to Mojave and  CC, but the issue is still there.
  • Even tried it on the Macbook Air I also have .. same issue.

 

I am at my wits end on this .. I am unable to do my work and it is now piling up.
Could seomeone please provide some assistance?
 
Regards .. Jay
Please provide some assistance to me.
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