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Mark362107754oph
Participant
March 20, 2024
Answered

Cursor turns into arrow while drawing on Cintiq Pro 24

  • March 20, 2024
  • 2 replies
  • 320 views

I'm experiencing a frustrating bug while I'm drawing on a Cintiq Pro 24 while using Phtotshop 22.4.2 on a Mac Pro laptop running Sonoma 14.4. The brush cursor will sometimes turn into an arrow (the regular Mac cursor) while I'm drawing. None of the solutions from other threads have helped. For example this one: https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-brush-turns-into-a-mouse-cursor-while-drawing/m-p/12559013

 

Any help would be appreciated. Thanks!

    This topic has been closed for replies.
    Correct answer Mark362107754oph

    I seem to have solved the problem by digging a little deeper and finding a different solution here https://community.adobe.com/t5/photoshop-ecosystem-discussions/brush-tool-turns-into-pointer-cursor-and-i-can-t-draw/m-p/12577447#M611635

     

    The solution: Go to Preferences > Tools... and uncheck "Enable Flick Panning" off.

    2 replies

    breadleyy
    breadleyy
    Participant
    August 13, 2024

    I'm late to the party.

    Certain people managed to fix this by unchecking "Enable Generator" in Edit > Preference > Plugins OR by disabling "Flick Panning" in Edit > Preference > Tools. If that didn't do it, for those who have this issue by default, it's most likely your PC being too slow for Photoshop's poor optimization. Reverting to older versions is likely to fix your problem.

    For those who have this issue upon creating a layer mask, click on the burger menu in the layer panel, go to Panel Option, Thumbnail Content and select Entire Document.

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    M
    Mark362107754ophAuthor
    Participant
    August 13, 2024

    Thanks for the response! Unfortunately I still haven't found a solution that works (including your suggestions) and the problem has gotten worse now that I've updated to Photoshop 2024. Im using a 2021 MacBook Pro and a Cintiq Pro 24.

    M
    Mark362107754ophAuthorCorrect answer
    Participant
    March 20, 2024

    I seem to have solved the problem by digging a little deeper and finding a different solution here https://community.adobe.com/t5/photoshop-ecosystem-discussions/brush-tool-turns-into-pointer-cursor-and-i-can-t-draw/m-p/12577447#M611635

     

    The solution: Go to Preferences > Tools... and uncheck "Enable Flick Panning" off.

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