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meshcarver
Participant
February 28, 2017
Question

Custom Shapes panel takes 5-10 seconds to load in every time

  • February 28, 2017
  • 1 reply
  • 692 views

Hi all,

I'm on CS6.

I've had no problems with PS for years- runs like a dream.

But, I recently got a Custom Shapes file form my friend and tried them, but every time I right click in the image it is taking about 5-10 seconds to load them in.

There is only about  60 of them and he has absolutely no issues like me. They appear instantaneously for him every time.

Would anyone know why this could be happening and have any suggestions please?

Cheers,

Marc

    This topic has been closed for replies.

    1 reply

    Inspiring
    February 28, 2017

    When you load them where are you loading them from? If they are on a thumb drive, or external drive that needs to wake, that could slow things down.

    Try placing them in "user">Library>Application Support>Adobe>Adobe Photoshop CS6>Presets>Custom Shapes, and see if that speeds up loading.

    Steve

    meshcarver
    Participant
    March 1, 2017

    Hi Steve,

    no it's not that I'm afraid.

    I've placed them in that folder at the start.

    Also, I tried placing them in C/Programme Files (x86)/Adobe/Adobe Photoshop CS6/Presets/Custom Shapes too and the same result...

    Every other thing is correct too as I've done this before.

    What other factors could do this? Could it be the file size of the CSH file? Anything? I'm at a loss...

    Could it be the Shapes themselves?

    As I say, my friend has no issues with them...

    Thanks for any more suggestions..!

    Marc

    Inspiring
    March 1, 2017

    Without seeing the shapes set it's hard to tell more, but if it's one (or just a few) of the shapes that is the problem you could isolate it by saving them out in sets of 10 or 20, and then loading them in, each one replacing the previous set. That way you could see if something in those reduced sets is the cause of the problem. Then save that set in smaller sets until you get to the one(s) that won't load quickly.